Epic Trainer, l or ll

PIH Health; Whittier (CA); On-site; USD 39,688 - 83,578; Full time

Job summary

PIH Health seeks an EPIC Trainer responsible for delivering technical training to end users of EHR software. You will develop learning materials, lesson plans, and online modules, and conduct instructor-led sessions across orientation, onboarding, and refresher programs.

The role involves maintaining training schedules, updating content, and coordinating with PIH Health IT to meet training needs across the organization.

Qualifications

• High School Diploma or equivalent required.
• Must be credentialed trainer in 1+ EPIC module(s).
• Experience in healthcare with EHR/EDR, and facilitating training classes preferred.
• Within one year, complete EPIC credentialing process and credentialing exam.

Responsibilities

• Conduct technical training for end users of EHR software.
• Develop and update learning materials and lesson plans.
• Schedule and deliver onboarding/orientation, advanced, and refresher trainings.
• Create and maintain course calendars and training materials organization-wide.

Skills

Adult learning principles

Excellent writing

Critical thinking

Training delivery

Education

High School Diploma

Bachelor of Science in Information Technology or related field

Tools

EPIC EHR system

Job description

Job Overview

The EPIC Trainer conducts technical training for end users of E.H.R (Electronic Health Record) software applications. This position will develop and deliver learning materials, lesson plans, including those required for online modules, instructor‑led training, job‑aids organization‑wide. Develop and continuously update training materials for various training sessions (Orientation Onboarding, advanced, refresher classes, helpful hints, frequently asked questions, tip sheets, etc.). Maintain and create schedule of training courses and conduct those trainings.

About PIH Health

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting‑edge advancements, quality of care and healthcare technology.

Required Skills

• Excellent writing skills and the ability to understand adult learning principles
• Critical Thinking skills: must be able to make independent decisions and judgments based on processes, needs and developments

Required Experience

Analyst I

Required

• High School Diploma or equivalent
• Must be credentialed trainer in 1+ EPIC module(s) appropriate to area of training needs determined by PIH Health IT Department
• Within one year of employment, the position requires successful completion of the EPIC credentialing process, successful completion of teaching presentation before a panel, and successful completion of a credentialing examination
• Minimum 3 years of experience working in a healthcare setting using EHR/EDR systems, facilitating training classes, or equivalent experience in developing and presenting training curriculum required

Preferred

• Bachelor of Science in Information Technology or related field
• clinical background and 4+ years of experience
• Three (3) or more years using the EPIC EHR system

Analyst II

Required

• High School Diploma or equivalent
• Must be credentialed trainer in 1+ Epic module(s) appropriate to area of training needs determined by PIH Health IT Department
• Within one year of employment, the position requires successful completion of the EPIC credentialing process, successful completion of teaching presentation before a panel, and successful completion of a credentialing examination
• 3 to 7 years of experience working in a healthcare setting using EHR/EDR systems, facilitating training classes, or equivalent experience in developing and presenting training curriculum required

Preferred

• Bachelor of Science in Information Technology or related field
• clinical background and 4+ years of experience
• Three (3) or more years using the Epic EHR system

Address

12401 Washington Blvd.

Salary

28.81-60.67

Shift

Days