Epic Systems Tech Lead: Upgrades, Testing & Infra

Network Health; Town of Brookfield (WI); Híbrido; USD 110.000 - 150.000; Jornada completa

Descripción de la vacante

Network Health is seeking an experienced Epic Technical Manager to act as the technical lead for the Epic system. The role will manage Epic upgrades, testing efforts, and coordinate infrastructure support across production and non-production environments.

The candidate will collaborate with leadership, Epic analysts, and business areas to optimize Epic features. The schedule includes 8am-5pm, Monday to Friday, with on-call rotations including nights, weekends, and holidays.

Formación

• Bachelor's degree in computer science or related field preferred.
• Minimum of 3 years' experience in development, systems design, or similar.
• 1+ year Epic experience required.
• Healthcare or health insurance background preferred.
• Current certification in appropriate modules, as required.

Responsabilidades

• Direct and manage application and integrated testing efforts and system upgrades
• Configure and support interfaces used to migrate application build between environments using the Data Courier application
• Define and implement the change control process and coordinate key Epic environment activities including updates, upgrades, and build migration
• Track update and patch levels for each production and non-production environment
• Coordinate and prepare for the successful testing of system changes prior to live deployment
• Prepare and update business specifications, process flow diagrams, and technical documentation
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process
• Ensure that technical requirements and tasks are understood, clearly communicated and executed on time
• Act as a liaison between the technical team and application team
• Coordinate production and non-production hardware and software support for the Epic infrastructure
• Lead infrastructure capacity planning and monitoring activities
• Organize and complete projects and tasks on time, according to prioritization
• Timely response to business needs as defined by the business owner
• Perform a thorough review of all Foundation Build and operational requested content and workflows for application

Conocimientos

Epic system

Technical leadership

Testing and upgrades

Change control

Project management

Documentation

Capacity planning

Stakeholder liaison

Educación

Bachelor's degree preferred

Herramientas

Data Courier

Descripción del empleo

Network Health is seeking an experienced Epic Technical Manager to act as the technical lead for the Epic system. The role will manage Epic upgrades, testing efforts, and coordinate infrastructure support across production and non-production environments.

The candidate will collaborate with leadership, Epic analysts, and business areas to optimize Epic features. The schedule includes 8am-5pm, Monday to Friday, with on-call rotations including nights, weekends, and holidays.