Epic Technical Manager

Digitailor; Wisconsin; Hybrid; USD 110,000 - 140,000; Full time

Job summary

Digitailor is seeking an Epic Technical Manager to lead testing and upgrade efforts for the Epic system. The role collaborates with leadership, Epic analysts, and business areas to optimize Epic functionality and manage Epic infrastructure across production and non-production environments.

This senior position requires coordinating hardware/software support, overseeing capacity planning, and ensuring timely delivery of enhancements in a hybrid work setting based in Wisconsin, with 40 hours per

Qualifications

• Bachelor’s degree in computer science, information systems or related discipline preferred.
• Minimum of 3 years’ experience in development, systems design, technical analyst, or similar discipline required.
• 1+ years relevant experience with Epic Healthcare or health insurance background required.
• Current certification in appropriate modules, as required (Data Courier Administrator, etc.)

Responsibilities

• Direct and manage application and integrated testing efforts and system upgrades.
• Configure and support interfaces used to migrate application build between environments using the Data Courier application.
• Define and implement the change control process and coordinate key Epic environment activities including updates, upgrades, and build migration.
• Track update and patch levels for each production and non-production environment.
• Coordinate and prepare for the successful testing of system changes prior to live deployment.
• Prepare and update business specifications, process flow diagrams, and technical documentation.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Ensure that technical requirements and tasks are understood, clearly communicated and executed on time.
• Act as a liaison between the technical team and application team.
• Coordinate production and non-production hardware and software support for the Epic infrastructure.
• Lead infrastructure capacity planning and monitoring activities.
• Organize and complete projects and tasks on time, according to prioritization.
• Timely response to business needs as defined by the business owner.
• Perform a thorough review of all Foundation Build and operational requested content and workflows for application

Education

Bachelor’s degree in computer science, information systems or related discipline

Tools

Data Courier

Epic

Job description

The Epic Technical Manager serves as the technical lead for the Epic system. This position will manage Epic system upgrades and testing efforts. The Epic Technical Manager will need to collaborate with the leadership, Epic analysts and the operational business areas to ensure optimization of the Epic system and features. This position will also coordinate production and non-production hardware and software support for the Epic infrastructure.

Location

Candidates must reside in the state of Wisconsin for consideration. This position is eligible to work at your home office (reliable internet is required), at our office in Brookfield or Menasha, or a combination of both in our hybrid workplace model. Hours: 1.0 FTE, 40 hours per week, 8am-5pm Monday through Friday, on call rotation to include nights, weekends, and holidays Job

Responsibilities

Direct and manage application and integrated testing efforts and system upgrades Configure and support interfaces used to migrate application build between environments using the Data Courier application Define and implement the change control process and coordinate key Epic environment activities including updates, upgrades, and build migration Track update and patch levels for each production and non-production environment Coordinate and prepare for the successful testing of system changes prior to live deployment Prepare and update business specifications, process flow diagrams, and technical documentation Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process Ensure that technical requirements and tasks are understood, clearly communicated and executed on time Act as a liaison between the technical team and application team Coordinate production and non-production hardware and software support for the Epic infrastructure Lead infrastructure capacity planning and monitoring activities Organize and complete projects and tasks on time, according to prioritization Timely response to business needs as defined by the business owner Perform a thorough review of all Foundation Build and operational requested content and workflows for application Job

Requirements

Bachelor’s degree in computer science, information systems or related discipline preferred. Relevant experience may be considered in lieu of degree Minimum of 3 years’ experience in development, systems design, technical analyst, or similar discipline required 1+ years relevant experience with Epic Healthcare or health insurance background required Current certification in appropriate modules, as required Data Courier Administrator, etc.