Epic Systems Analyst — Healthcare IT Specialist

Beebe Healthcare; Lewes (DE); On-site; USD 73,000 - 113,000; Full time

Benefits offered by this job

Sign-on and Referral Bonuses

Tuition Assistance

Paid Time Off

Long Term Sick accrual

Employer Contribution Plan

Disability insurance

Zero copay for drugs

529 Savings Plan

Life Insurance

Beebe Perks via Work Advantage

Employee Assistance Program

Pet Insurance

Job summary

Beebe Healthcare is seeking an IT Applications Analyst to implement and support hospital software applications under the supervision of an IS Applications Manager. The role analyzes application performance and user workflows to ensure hospital requirements are met via computer software.

Responsibilities include providing end-user technical support, maintaining software, documenting system architecture, and collaborating on new development and vendor selection.

Qualifications

• Minimum 2 years IT analyst experience preferred.
• Healthcare experience preferred.
• Excellent communication skills.
• Ability to relate well with people of diverse backgrounds, training and experience.
• Demonstration of initiative, problem solving and critical thinking skills.

Responsibilities

• Provide technical support to system end users functioning as the primary resource for managing and resolving system issues.
• Maintain software for assigned systems at supportable levels, review release notes, and communicate available updates and enhancements to end users.
• Maintain detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates.
• Provide technical input on new development and/or revision of process diagrams, screen layouts, and any other elements of the design as defined by supported departments.
• Participate in vendor selection processes occurring in supported departments including demonstrations and functional comparison activities.
• Assist project teams in defining system requirements and developing project plans for new systems within supported areas.
• Complete assigned system build / development tasks based on design specifications.
• Participate in testing of new functionality validating accuracy of build as defined by specifications.
• Participate in training process for new functionality validating training material and participating as needed in knowledge transfer to end users.
• Participate as needed in go-live events providing support, training, and troubleshooting assistance to deployment team.

Skills

IT analyst experience

Healthcare experience

Excellent communication

People skills

Problem solving

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Visio

Job description

Beebe Healthcare is seeking an IT Applications Analyst to implement and support hospital software applications under the supervision of an IS Applications Manager. The role analyzes application performance and user workflows to ensure hospital requirements are met via computer software.

Responsibilities include providing end-user technical support, maintaining software, documenting system architecture, and collaborating on new development and vendor selection.