Epic Senior Analyst I - Inpatient Team

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 85,000 - 105,000; Full time

Job summary

St. Luke's University Health Network in Allentown, PA seeks a Senior Information Technology Analyst I to provide advanced maintenance, support and development for assigned applications.

You will participate on implementation teams, analyze data and system issues, and validate integration and test plans. Qualifications include a Bachelor's degree in Computer Science, Information Systems, Business Administration or Healthcare Administration, plus 3–5 years of Epic experience and 3–5 years of

Qualifications

• Bachelor degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.
• Three to five years of Epic experience is required.
• Three to five years of healthcare experience is required.
• MS Office experience is required.
• Overall 3rd party troubleshooting and solutioning experience is preferred.

Responsibilities

• Provides advanced maintenance, support, and development to assigned applications.
• Participates on implementation / installation project teams.
• Identifies, analyzes, and resolves data and system issues of intermediate complexity.
• Escalates advanced complexity issues as appropriate.
• Develops, validates, and executes application and integrated test plans.

Skills

Epic experience

Healthcare IT knowledge

Requirements gathering

System analysis

Education

Bachelor degree in CS/IS/Business/Healthcare Admin

Tools

Epic

MS Office

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Senior Information Technology Analyst I is responsible for providing advanced maintenance, support, and development to assigned applications. Participates on implementation/installation project teams, identifying, analyzing, and resolving data/system issues of intermediate complexity and escalating advanced complexity issues as appropriate. Develops, validates and executes application and integrated test plans.

JOB DUTIES AND RESPONSIBILITIES:

• Provides advanced maintenance, support, and development to assigned applications.
• Participates on implementation / installation project teams.
• Identifies, analyzes, and resolves data and system issues of intermediate complexity.
• Escalates advanced complexity issues as appropriate.
• Develops, validates, and executes application and integrated test plans.
• Adheres to organization standards for system configuration and change control.
• Develops, supports, and maintains KB documentation.
• Demonstrates intermediate proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
• Informs leadership of new release features/functionality and changes/revisions that will impact operations.
• Understands process improvement, demand management, and project management methodologies.
• Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals.

EDUCATION:

Bachelor Degree in Computer Science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience is required.

TRAINING & EXPERIENCE:

• Three to five years of Epic experience is required.
• Three to five years of healthcare experience is required.
• Three to five years of IT knowledge and analyst work preferred.
• Three to five years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred.
• Epic Application experience is required.
• MS Office experience is required.
• Overall 3rd party troubleshooting and solutioning experience is preferred.
• Hospital knowledge/experience based on requirements of hiring team.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row.

Thank you for your interest in St. Luke's!!