Epic Program Manager

VSG Business Solutions LLC; United States; Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

VSG Business Solutions LLC in the United States seeks an experienced Epic Program Manager to oversee an enterprise portfolio of clinical technology and Epic strategic initiatives, including governance, roadmaps, and executive reporting. You will coordinate across clinical, operational, technical, and legal teams to drive adoption, value realization, and sustainable ownership across multiple projects.

The role emphasizes leadership, portfolio coordination, and accountability, ensuring timely

Qualifications

• Must have provider/hospital experience.
• Epic familiarity is required.

Responsabilités

• Lead enterprise program governance and strategy.
• Coordinate cross-functional delivery and dependencies.
• Drive performance, adoption, and value realization.
• Provide executive reporting and decision support.
• Manage program risks, issues, and readiness.
• Lead intake, sizing, prioritization, and approval readiness.
• Standardize processes and transition sustainable ownership.

Connaissances

Enterprise program leadership

Integrated roadmapping

Strategic alignment

Executive communication

Dashboarding & reporting

Risk, issue, dependency mgmt

Cross-functional facilitation

Healthcare technology knowledge

Intake & Lean Impact Assessment

Change leadership & adoption planning

Financial stewardship & vendor coord

Microsoft 365 / Planview / Oracle / -

Description du poste

Must complete the Epic Program Manager Assessment

No states are excluded, but EST candidates are preferred, the closer they are to Pittsburgh the better

JOB SUMMARY

Based on work performed since January 2026, this recommended role leads an enterprise portfolio of clinical technology and Epic strategic initiatives, including Epic Gold Stars, Epic Honor Roll, MyChart Honor Roll, Business Continuity Access (BCA), Epic AI and optimization opportunities, physician acquisitions, CRES, Cardiology, Pathology, Data and Research, and other assigned enterprise priorities. The Program Manager establishes program governance, integrated roadmaps, decision pathways, performance reporting, and cross-functional accountability across initiatives with different clinical, operational, technical, financial, legal, and regulatory dependencies. The role connects executive leadership, clinical and operational stakeholders, Clinical Informatics, Epic application teams, technical services, business relationship managers, project managers, vendors, Legal, CRES, acquisition partners, analytics, training, security, and infrastructure to move priorities through intake, sizing, approval, delivery, adoption, sustainment, and transition. The position provides decision-ready visibility into portfolio health, risks, business impact, resource needs, and outcomes while driving repeatable operating models that support patient care, clinician experience, operational readiness, enterprise growth, and effective technology investment.

Duty / Task

Role-Specific Description

Lead enterprise program governance and strategy

Own the end-to-end operating model across the enterprise portfolio, including Epic Gold Stars, Epic Honor Roll, MyChart Honor Roll, BCA, Epic AI and optimization, physician acquisitions, CRES, Cardiology, Pathology, Data and Research, and other assigned priorities. Define program outcomes, governance cadence, integrated roadmaps, decision rights, annual targets, prioritization criteria, escalation paths, transition plans, and success measures. Lead solution development for four active Gold Star initiatives, translating requirements into viable approaches and coordinating the cross-functional work needed to advance each solution.

Coordinate cross-functional delivery and dependencies

Orchestrate work across Epic application teams, Clinical Informatics, Operations, Nursing, physicians, Cardiology, Pathology, Data and Research, CRES, physician-acquisition stakeholders, Legal, technical services, BRMs, project managers, analytics, training, infrastructure, security, procurement and vendors. Clarify ownership, sequence work, manage interdependencies, resolve blockers, and maintain accountability across concurrent initiatives.

Drive performance, adoption, and value realization

Translate program requirements and organizational priorities into actionable plans. For Gold Stars and Honor Roll, monitor configuration and in-use performance and address adoption gaps. Across BCA, acquisitions, CRES, clinical domains, and other initiatives, define measurable outcomes and move work from opportunity and intake through sizing, approval, implementation, adoption, sustainment, and transition. Maintain a pipeline of Gold Star opportunities and move multiple initiatives through assessment, solutioning, sizing, value definition, prioritization, approval, implementation readiness, adoption, and sustainment.

Provide executive reporting and decision support

Develop decision-ready dashboards, scorecards, executive summaries, steering materials, and recommendations. Communicate status, business value, risks, trade-offs, resource needs, decisions, and next actions.

Manage program risks, issues, and readiness

Maintain program-level visibility to risks, issues, assumptions, and dependencies. Anticipate barriers involving scope, capacity, workflow, licensing, contracting, security, integration, data, training, adoption, and operational readiness; develop mitigation options and elevate early.

Lead intake, sizing, prioritization, and approval readiness

Coordinate Lean Impact Assessments, level-of-effort estimates, business cases, intake records, advisory review, ownership confirmation, target dates, and approval pathways. Prepare and supply a value statement document for each Gold Star initiative requiring approval, articulating the expected clinical, operational, financial, or strategic value and supporting the initiative through the appropriate review and approval pathway. Manage multiple Gold Star opportunities concurrently through the pipeline, coordinating required assessments, estimates, value documentation, prioritization decisions, stakeholder alignment, and approval actions.

Standardize processes and transition sustainable ownership

Create reusable templates, playbooks, checklists, trackers, agendas, and handoff materials. Document decisions and ownership, support transitions, and improve scalability.

Required Skills

Enterprise program leadership and integrated roadmapping

Strategic alignment, portfolio coordination, and value realization

Executive communication, dashboarding, and decision-ready reporting

Program-level risk, issue, dependency, and escalation management

Cross-functional facilitation, negotiation, and influence without authority

Healthcare technology and Epic/EHR operating-model knowledge

Intake, Lean Impact Assessment, level-of-effort, business-case, and approval coordination

Change leadership and clinical/operational adoption planning

Financial stewardship, resource planning, and vendor/contract coordination

Strong organization, analytical judgment, attention to detail, and follow-through

Working knowledge of Microsoft 365, Planview, Monday.com, Oracle, Excel, PowerPoint, Teams, and enterprise reporting tools

Required Qualifications

Must have provider/hospital experience

Program Management experience 12+ years

Must be familiar with Epic

Bachelor's Degree or 5 additional years of experience in lieu of degree Must have provider/hospital experience