EPIC PROGRAM COORDINATOR-RELEASE

OCHIN, Inc.; Northern (KY); Hybrid; USD 60,000 - 85,000; Full time

Job summary

OCHIN, Inc. is hiring a Non-Technical Program Coordinator to provide essential administrative and project coordination support across cross-functional initiatives.

The role focuses on planning, execution, and tracking of internal programs, ensuring efficient scheduling, documentation, and communication. You will serve as a key point of contact for internal stakeholders, helping align departmental activities with organizational priorities.

Qualifications

• Bachelor’s degree or combination of education and relevant experience preferred.
• ITIL Certification Preferred.
• Epic Certification Preferred.
• Familiarity with systems related to the program area.

Responsibilities

• Serve as a point of contact for internal stakeholders, ensuring effective communication and collaboration across departments.
• Prepare and distribute reports, summaries, and internal communications to support program execution and interdepartmental coordination.
• Maintain accurate documentation of program activities, updates, and outcomes using internal tracking systems and tools.
• Collaborate with team members to track project milestones, ensuring timely completion of tasks and follow-ups.
• Support process improvement initiatives by documenting workflows, identifying inefficiencies, and recommending enhancements.
• Perform other duties as assigned.

Education

Bachelor’s degree or combination of education and relevant experience

ITIL Certification Preferred

Epic Certification Preferred

Familiarity with systems related to the program area

Job description

All Jobs > EPIC PROGRAM COORDINATOR-RELEASE

Fully Remote • Remote N/A • Operations - EPT, Release

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Non-Technical Program Coordinator provides essential administrative and project coordination support for cross-functional initiatives across OCHIN. This role supports the planning, execution, and tracking of internal programs and processes, ensuring efficient scheduling, documentation, and communication. The Non-Technical Program Coordinator plays a key role in maintaining smooth workflows and helping align departmental activities with organizational priorities.

Essential Functions:

• Serve as a point of contact for internal stakeholders, ensuring effective communication and collaboration across departments.
• Prepare and distribute reports, summaries, and internal communications to support program execution and interdepartmental coordination.
• Maintain accurate documentation of program activities, updates, and outcomes using internal tracking systems and tools.
• Collaborate with team members to track project milestones, ensuring timely completion of tasks and follow-ups.
• Support process improvement initiatives by documenting workflows, identifying inefficiencies, and recommending enhancements.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree or combination of education and relevant experience preferred.
• ITIL Certification Preferred.
• Epic Certification Preferred.
• Familiarity with systems related to the program area.

Physical Requirements/Work Environment

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Statement

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.ble and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.