PROGRAM SPECIALIST, TECHNICAL ASSISTANCE INTAKE

OCHIN; United States; Remote; USD 74,519 - 119,231; Full time

Job summary

OCHIN is hiring a Program Specialist to coordinate cross-functional program activities, align with strategic goals, and ensure regulatory compliance. You will collaborate with internal teams and external partners to develop and implement solutions that improve patient outcomes and operational performance.

In this remote role, you will create program documentation, reports, and visual content, drive continuous improvement with data-driven insights, and communicate opportunities for engagement

Qualifications

• Proven leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Experience in budgeting and financial management.
• Demonstrated success in stakeholder engagement and relationship management.

Responsibilities

• Program Coordination & Execution: Manage and support program activities aligned with strategic goals, including day-to-day operations, project planning, and cross-functional coordination with internal teams and external stakeholders.
• Stakeholder Communication & Engagement: Serve as a key liaison to OCHIN members, customers, and partners by providing clear, timely, and customer-centric communication about program initiatives, updates, and opportunities for engagement.
• Program Evaluation & Continuous Improvement: Research, recommend, and implement improvements based on best practices and performance data; contribute critical thinking and insights to enhance program effectiveness and member value.
• Data & Content Development: Create and maintain program documentation, reports, and visual content (e.g., dashboards, presentations) to support internal and external communication, learning, and decision-making.
• Other duties as assigned.

Skills

Leadership

Communication

Analytical skills

Budgeting

Stakeholder management

Job description

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Program Specialist serves as a strategic partner in advancing OCHIN's mission by supporting cross-functional initiatives that drive clinical, operational, and organizational excellence. This role is responsible for coordinating and executing program activities that align with OCHIN's strategic goals, while ensuring compliance with regulatory standards. The Program Specialist collaborates closely with internal teams and external stakeholders to develop and implement innovative solutions that improve patient outcomes and operational performance. Through data-driven insights, best practice sharing, and continuous improvement efforts, the Program Specialist plays a key role in enhancing program effectiveness and member engagement across the network.

Essential Functions:

• Program Coordination & Execution: Manage and support program activities aligned with strategic goals, including day-to-day operations, project planning, and cross-functional coordination with internal teams and external stakeholders.
• Stakeholder Communication & Engagement: Serve as a key liaison to OCHIN members, customers, and partners by providing clear, timely, and customer-centric communication about program initiatives, updates, and opportunities for engagement.
• Program Evaluation & Continuous Improvement: Research, recommend, and implement improvements based on best practices and performance data; contribute critical thinking and insights to enhance program effectiveness and member value.
• Data & Content Development: Create and maintain program documentation, reports, and visual content (e.g., dashboards, presentations) to support internal and external communication, learning, and decision-making.
• Other duties as assigned.

Requirements

• Proven leadership and team management capabilities, with the ability to motivate and guide cross- functional teams.
• Excellent communication and interpersonal skills to effectively engage with diverse stakeholders.
• Strong analytical and problem-solving skills to support strategic decision-making.
• Experience in budgeting and financial management to ensure program sustainability and resource alignment.
• Demonstrated success in stakeholder engagement and relationship management across internal and external partners.
• Prior to moving forward to the team interview, all candidates are required to complete a 50-60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It's not about passing or failing-it's about understanding fit and setting you up for success.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

#LI-Remote

Salary Description

$74,519 -$119,231