EPIC CADENCE/ PRELUDE - MAINTENANCE

OCHIN, Inc.; Northern (KY); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Fully Remote

Job summary

OCHIN, Inc. is hiring an Epic Cadence/Prelude/Grand Central Solutions Analyst to support our mission by resolving complex Epic issues, optimizing processes, and aligning technical work with business goals.

This fully remote role focuses on collaboration with non-technical stakeholders and delivering innovative solutions. Responsibilities include documenting functionality, troubleshooting complex issues, cross-department collaboration, and maintaining technical documentation.

Qualifications

• Must have certification/proficiency in Epic Cadence or Prelude.
• Minimum of 2+ years of build experience.
• Strong communication skills and ability to work with both technical and non-technical stakeholders.
• Accountability, data-driven decision making, and proactive problem solving.
• Complete a 50–60 minute competency assessment as part of the process.

Responsibilities

• Develop, document, and deploy solution functionality per specs and requirements.
• Troubleshoot and resolve complex technical issues for optimal system performance.
• Collaborate across departments to support projects and address member maintenance.
• Drive documentation and knowledge sharing to support process improvement.
• Grow competency in technical design, analysis, and system enhancements.
• Other duties as assigned.

Skills

Epic Cadence/Prelude

2+ years build experience

Job description

All Jobs > EPIC CADENCE/ PRELUDE - MAINTENANCE

Fully Remote • Fully Remote • Patient Access

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Position Overview

The Epic Cadence/Prelude/Grand Central Solutions Analyst supports OCHIN’s mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals.

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

Requirements

• Must have certification/proficiency in one of the following Epic Cadence, Prelude (REQUIRED)
• Minimum of 2- years of build experience REQUIRED
• Experience, certification, proficiency in Referrals is a plus
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s not about passing or failing—it’s not about passing or failing—it’s not about passing or failing—it’s not about passing or failing—it’s not about passing or failing—it’s not about passing or failing—it’s not about passing

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.

Base Pay Overview
OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.