Epic Phoenix Analyst

Zeektek; San Francisco (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare solutions provider is looking for an Epic Applications Analyst IV to support Epic Phoenix for their transplant program in San Francisco. The role involves optimizing workflows and requires hands-on experience with implementation, workflow development, and the ability to work independently. Key qualifications include Epic certification and significant experience in healthcare environments, particularly with multi-organ transplant centers. The position offers a 12-month contract with potential extensions.

Qualifications

• Epic Phoenix certification is required.
• 5+ years of experience as an Epic application analyst in healthcare.
• Experience with Epic Phoenix implementation and outpatient transplant workflows.

Responsibilities

• Support Epic Phoenix within the transplant program.
• Assess current-state processes and design improved workflows.
• Conduct workflow assessments and deliver actionable recommendations.

Skills

Epic Phoenix certification

5+ years of Epic application analyst experience

Workflow analysis and process improvement

Experience with multi-organ transplant centers

Ability to work independently

Experience with cross-functional coordination

Job description

Job Title: Epic Applications Analyst IV (Phoenix – Transplant)

Contract: 12-month contract with potential extension up to 3 years

Requirements:

• Epic Phoenix certification (required)
• Epic Ambulatory OR ClinDoc certification (required)
• 5+ years of Epic application analyst experience in healthcare environments
• Experience with multi-organ transplant centers across healthcare organizations
• Experience with Epic Phoenix implementation, workflow design, and optimization (not just support)
• Experience in outpatient transplant workflows including referrals, evaluation, and waitlist management
• Ability to work independently and drive initiatives with minimal oversight
• Experience with cross-functional coordination, escalation, and project support
• Proficiency in workflow analysis, process improvement, and operational standardization

Preferred:

• Experience with Epic Phoenix billing workflows or revenue cycle integration (strong plus)
• Experience training end users and supporting adoption of Epic workflows
• Experience working within large health systems or enterprise EHR environments
• Ability to support change management and stakeholder alignment initiatives
• Experience partnering with clinical, operational, and IT stakeholders

Summary:

This role supports Epic Phoenix within our transplant program, focusing on optimizing and standardizing workflows across outpatient transplant operations. The analyst will assess current-state processes, identify inefficiencies, and design improved workflows across referrals, evaluation, waitlist management, and longitudinal care.

This is not a ticket‑based support role. It requires hands‑on experience with implementation‑level workflow development and optimization and the ability to operate as an independent contributor.

First 90 Days:

• Learn current Epic and transplant workflows
• Build relationships with transplant stakeholders
• Conduct current‑state workflow assessments
• Deliver actionable recommendations to improve efficiency, care coordination, and patient experience