Senior Business Systems Analyst - Epic Phoenix, Technology and Digital, FT, 08A-4:30P

Baptist Health; Coral Gables (FL); Hybrid; USD 88,000 - 114,000; Full time

Job summary

Baptist Health, the region's largest not-for-profit healthcare system, seeks a Senior Business Systems Analyst in a hybrid Miami, FL setting. You will analyze, design and implement technology solutions, lead several small to mid-size projects, and ensure translations of clinical and business needs into actionable requirements.

Epic experience is essential and collaboration with clinical teams is key. Minimum 5 years of relevant experience, SQL knowledge, and a drive to learn within our

Qualifications

• Bachelor’s degree in Computer Science, MIS, Information Sciences or related discipline.
• 5+ years in medium-sized, fast-paced corporate organizations.
• Experience with Epic applications build, configuration, workflow design, testing, and troubleshooting.
• Proven project leadership for small to mid-size projects.
• Knowledge of SQL and system vulnerability management.

Responsibilities

• Lead the planning, design and implementation of technology systems and solutions to meet business requirements.
• Manage multiple small to mid-size implementations and initiatives.
• Translate business needs into technical requirements with measurable outcomes.
• Collaborate with operations and clinical stakeholders to optimize workflows.
• Support Epic integrations and post-live support.

Skills

SQL

Epic Phoenix Verona

Project leadership

Vendor management

Budget forecasting

System integration

Change management

Education

Bachelor's degree in Computer Science, MIS, Information Sciences or related discipline

Tools

Epic

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

The Senior Business Systems Analyst applies analytical processes to the planning, design and implementation of technology systems and solutions to meet the business requirements of customer organizations. Defines, designs and implements strategic technology business solutions and leads multiple small to mid-size implementations & initiatives. Modifies systems including testing, debugging and installing support application systems. Formulates measurable and actionable approaches to accelerate implementation through optimized or established operational workflow and processes. Partners with operations to ensure business ideas are translated into requirements with clear and measurable outcomes. Works with other Business Systems Analyst to identify, research, and evaluate enterprise applications and technologies to promote the strategic Technology and Digital initiatives throughout the organization. Includes the work of translating business needs to technical requirements and optimizing existing implementations and debugging reported issues. Must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals. Estimated salary range for this position is $87619.47 - $113905.31 / year depending on experience.

Qualifications

Hybrid Position - Miami, FL

Degrees

• Bachelors.

Additional Qualifications

• Bachelor ‘s degree in Computer Science, MIS, Information Sciences or related discipline or equivalent work experience.
• Experience in medium sized, fast paced corporate organizations.
• Self-motivated, ability to learn new concepts/job requirements.
• Proven project leadership skills for small to medium scale projects.
• Basic level budget forecasting capabilities, ability to deliver on time and on budget.
• Basic skills in vendor management, risk mitigation.
• Basic system vulnerability management competencies.
• Knowledge in Structured Query Language (SQL).
• Passion to learn and grow.
• Epic Phoenix Verona certification required, or ability to obtain certification within the organization's designated timeframe.
• Demonstrated experience with Epic application build, configuration, workflow design, integrated testing, troubleshooting, and optimization.
• Experience supporting complex clinical workflows involving patient evaluations, referrals, scheduling, orders, documentation, and care coordination.
• Experience with transplant workflows, including organ evaluation, waitlist management, organ offers, transplant procedures, and post-transplant follow-up preferred.
• Knowledge of Epic Phoenix integration with other Epic applications, including EpicCare Ambulatory, Inpatient, Orders, and Scheduling.
• Experience supporting Epic implementations, system upgrades, workflow validation, go-live readiness, and post-live support.
• Ability to independently analyze operational requirements, identify system solutions, and collaborate with clinical stakeholders to optimize workflows.

Minimum Required Experience: 5 Years

EOE, including disability/vets