Epic Orders/ASAP Analyst — Remote & On-Call Expert

Waterfall Technology Consulting Partners LLC; Roanoke (VA); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Wellness program

Job summary

Waterfall Technology Consulting Partners LLC is seeking an Epic Analyst/Consultant to drive advanced Epic design analyses, plan implementations, and mentor peers. You will manage projects, perform complex work with significant latitude, and ensure adherence to policies and schedules.

This role requires collaboration with clients and internal teams to plan requirements gathering and detailed design sessions.

Qualifications

• Epic Orders Certification is required.
• Epic ASAP Certification is desired.
• Maintains a minimum of three vendor certifications as determined by management for Epic modules.

Responsibilities

• Analyzes Epic design to plan implementations and maximize benefits.
• Mentors teammates in issue resolution and updates for peers and clients.
• Manages assigned projects and meets deadlines.
• Performs highly complex work with independent judgement.
• Follows departmental policies and procedures.
• Plans requirements gathering for Epic projects and designs sessions based on client needs.
• Coordinates analysis of client business needs and application functionality.
• Develops reference materials for Epic and related technologies.
• Acts as liaison between Epic modules and teams.
• Recognized as SME and advanced individual contributor.
• Advocates for department initiatives and processes.
• Fosters a positive, collaborative work environment.
• Follows change management processes with reporting and communication.

Skills

Mentoring teammates

Project management

Communication

Education

Associate's degree in computer science or related field

2 years of experience in lieu of degree

Tools

Epic

Epic Orders

Epic ASAP

Job description

Our client is seeking a strong Epic Certified Orders Analyst with Epic ASAP skills and/or certification. Will be responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between the delivery groups, clients and vendors.

WORK LOCATION: Although this role is remote, an onsite schedule is preferred. Applicants residing in the following states must be considered for a remote and/or hybrid schedule: Alabama, Florida, Georgia, Arkansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, West Virginia, and Virginia.

WORK SCHEDULE: Monday - Friday standard business hours. This role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.

ABOUT THE ROLE:

• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
• Manages assigned projects and meets deadlines
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement
• Adheres to departmental policies and procedures
• Plans and conducts requirements gathering for Epic projects and requests Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
• Coordinates, plans, and conducts analysis of client business needs
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
• Serve as a liaison between Epic modules
• Recognized as a subject matter expert and advanced individual contributor
• Serve as advocate for department initiatives and processes
• Facilitates a positive and collaborative work environment
• Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate

WHAT IS REQUIRED:

Licensure, certification, and/or registration:

• Epic Orders Certification
  • Epic ASAP Certification is desired

Obtains and maintains a minimum of three vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Experience: Minimum of 4 years of related experience.

Education: Associate's degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

EMPLOYEE BENEFITS:

• 401(k)
• Health insurance
• Paid time off
• Wellness program
• Additional benefits shared directly from the client

Apply today!