Epic MyChart/Cadence Analyst — Drive Healthcare Workflows

101 Sentara Hospitals; United States; On-site; USD 89,000 - 132,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with employer match

Paid time off (vacation, sick time, HO

Educational assistance

Job summary

Sentara Health is seeking an experienced Epic MyChart/Cadence Analyst to support, enhance, and optimize Epic MyChart and Cadence applications. You will handle day-to-day support, configuration, testing, and implementation while collaborating with clinicians, operations, and IT teams to improve patient care and workflow efficiency.

The ideal candidate will have strong Epic expertise, analytical problem-solving abilities, and a track record of delivering reliable application support.

Qualifications

• Bachelor's Degree in Information Systems, Healthcare Administration, Business, Computer Science, or a related field. 5+ years of relevant experience without a degree may be accepted in lieu of a Bachelor's degree.
• Three (3) years of experience supporting, implementing, optimizing, or maintaining Epic applications with a degree, or five (5) years without a degree (Required).
• Epic MyChart Certification is required.

Responsibilities

• Provide day-to-day support, maintenance, and optimization of Epic MyChart and Cadence applications.
• Analyze business and clinical workflows to identify opportunities for process improvement and enhanced system utilization.
• Evaluate application releases, upgrades, and new functionality.
• Provide recommendations and implement approved solutions.
• Configure, build, test, and document application enhancements, software upgrades, and patches.
• Develop system test plans and maintain documentation of testing progress and outcomes.
• Manage incidents, service requests, application issues, and system changes in accordance with established processes.
• Provide on-call support for application-related issues as assigned.
• Collaborate with operational, clinical, and technical teams to ensure application integrations meet organizational needs.
• Communicate application issues, upgrades, enhancements, and project updates to stakeholders.
• Coordinate implementation activities and support project planning related to application releases and system enhancements.
• Support smaller projects or workstreams while ensuring successful delivery and adoption of solutions.

Skills

Analytical problem-solving

Stakeholder collaboration

Incident management

Education

Bachelor's degree in Information Systems, Healthcare Administration, Business, or Computer Science

Tools

Epic MyChart

Epic Cadence

Job description

Sentara Health is seeking an experienced Epic MyChart/Cadence Analyst to support, enhance, and optimize Epic MyChart and Cadence applications. You will handle day-to-day support, configuration, testing, and implementation while collaborating with clinicians, operations, and IT teams to improve patient care and workflow efficiency.

The ideal candidate will have strong Epic expertise, analytical problem-solving abilities, and a track record of delivering reliable application support.