Epic Manager - Ambulatory

Duly Healthcare; Downers Grove (IL); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an Epic Manager to lead their ambulatory IT systems. This pivotal role involves overseeing system analysts, managing Epic applications, and ensuring optimal performance through technical leadership. The ideal candidate will have a strong background in IT management, particularly with Epic systems, and will be responsible for strategic planning and resource allocation. By fostering a culture of collaboration and innovation, this role directly contributes to enhancing user productivity and achieving corporate objectives. Join a dynamic team committed to making a positive impact in healthcare technology.

Benefits

Comprehensive medical, dental, and vision benefits

Life and disability insurance

$5,250 Tuition Reimbursement

Immediate 401(k) match

40 hours paid volunteer time off

Parental leave at 100% pay

Financial benefit for adoption and surrogacy

Qualifications

• 5-7 years in IT management with a focus on Epic applications.
• Bachelor's degree in computer science or related field required.

Responsibilities

• Supervise IT department and manage Epic application support.
• Establish professional relationships and enforce company policies.
• Forecast project needs and maintain disaster recovery plans.

Skills

Management Skills

Technical Leadership

Project Coordination

Epic Applications Knowledge

Data Processing Competence

Education

Bachelor’s degree in Computer Science

Master’s degree

Tools

Epic Systems

Job description

Overview

Epic Manager - Ambulatory

• Full-Time, 40 hour per week.
• Monday- Friday; Hours vary.

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

This is a management level position responsible for Epic applications supporting ambulatory IT systems. This position manages system analysts responsible for all daily activities related to these applications, including responding to help desk tickets, optimization projects, periodic system updates, upgrades and new application implementation. The manager also provides similar support of these applications.

Responsibilities

• Perform all supervisory responsibilities associated with the IT department including employee related issues.
• Enforce company policies and procedures as a member of management for all employees.
• Present a professional image as a representative of the company.
• Establish and maintain effective professional working relationships with co-workers, and every level of management.
• Determine the goals of IT within broad outlines provided by the executive management and contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
• Forecast costs, equipment and personnel needs for projects and programs as required and related to MIS operations.
• Stay abreast of the latest developments in MIS technology and remain highly technically competent at all levels of data processing while striving for enhanced user productivity through implementation of new software technology where applicable, and the implementation of policies that more effectively utilize MIS resources.
• Prepares long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them. Assures responsiveness of long-range plans to corporate objectives.
• Establish and maintain relationships with contractors and equipment suppliers.
• Capture, monitor and analyze computer usage data, recommend and implement policies, software and hardware to provide maximum resource utilization in a cost-efficient manner.
• Assume the leadership role in developing and maintaining a systems disaster recovery plan.
• Performs other duties as may be assigned.

Qualifications

EDUCATION:

• Bachelor’s degree in computer science, electrical engineering, or equivalent experience.
• Master’s degree is a plus.
• Epic experience a plus, especially related to any of the following applications: OpTime, Radiant, Beaker, Beacon and Willow.

EXPERIENCE:

• Minimum 5-7 years experience in related field required.
• Previous management experience required.