Epic IT Systems & Applications Manager

Ardent Health; Brentwood (TN); On-site; USD 110,000 - 150,000; Full time

Job summary

Ardent Health is seeking a Manager of IT Systems & Applications to lead an application support team across Epic ClinDoc, Epic Stork, Epic Rehab and related solutions. You will direct day-to-day operations, roadmap development, and cross-functional collaboration with clinical and IT stakeholders to optimize system performance.

The role requires extensive experience in IT applications within healthcare, strong project management and leadership skills, and a focus on staff development and budget

Qualifications

• BA/BS degree (or equivalent).
• 7+ years experience in operational or IT applications support for the applicable business area.
• 5+ years in IT implementing and supporting applications.
• Knowledge of clinic-based provider, nurse, clinician workflows and best practices.
• Basic project management skills (lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Excellent oral and written communication skills.

Responsibilities

• Works with leadership to collect, analyze and document technical, clinical or business operations artifacts and translate problems into solution-oriented initiatives.
• Develops and monitors the development roadmap for the applications in assigned area.
• Responsible for employment related decision making in conjunction with department Director.
• Performance evaluations, merit and promotion decisions for team members.
• Provides mentorship to team in application support and leadership development.
• Develops and fosters relationships with business stakeholders.
• Continually seeks opportunities to increase customer satisfaction.
• Defines work assignments and workload management for team(s).
• Escalation point for issue resolution related to area of influence.
• Assists with departmental budget planning and resourcing.

Skills

Communication

Project management

Workflow knowledge

Stakeholder management

Education

BA/BS degree

Tools

EpicCare Inpatient Clinical Documentation

Stork

Rehab

Specialty Content badges

Job description

Ardent Health is seeking a Manager of IT Systems & Applications to lead an application support team across Epic ClinDoc, Epic Stork, Epic Rehab and related solutions. You will direct day-to-day operations, roadmap development, and cross-functional collaboration with clinical and IT stakeholders to optimize system performance.

The role requires extensive experience in IT applications within healthcare, strong project management and leadership skills, and a focus on staff development and budget