Epic Credentialed Trainer - On-Site Educator

Universal Hospital Services Inc.; Riverside (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Riverside Medical Clinic in Riverside, CA seeks an experienced trainer to design, deliver, and maintain our Epic training program for clinical and operational staff. The role combines classroom instruction with elbows-to-elbow coaching and ongoing application support onsite.

You will work with management to ensure training materials reflect current workflows, maintain documentation, and lead classes while building user proficiency in Epic modules and related processes.

Qualifications

• AA degree in computer science or related field preferred.
• Minimum two years of healthcare operations experience using Epic.
• Strong computer and organizational knowledge for workflows.
• Experience with adult education or training delivery.

Responsibilities

• Facilitates and leads Epic training courses, from setup to follow-up.
• Designs, develops, and maintains instructional materials.
• Maintains policy and procedure documentation.
• Provides elbow-to-elbow training and end-user support.
• Maintains proficiency with current Epic features and configurations.
• Builds and tests training environments and troubleshoots issues.
• Presents information clearly, verbally and in writing.
• Follows up with trainees to offer additional support.
• Serves as an expert educator to internal staff.
• Performs other duties as assigned.

Skills

Epic training

Adult education

Training delivery

Documentation

Education

AA degree in CS (preferred)

Epic training/experience in healthcare ops

Job description

Riverside Medical Clinic in Riverside, CA seeks an experienced trainer to design, deliver, and maintain our Epic training program for clinical and operational staff. The role combines classroom instruction with elbows-to-elbow coaching and ongoing application support onsite.

You will work with management to ensure training materials reflect current workflows, maintain documentation, and lead classes while building user proficiency in Epic modules and related processes.