EPIC CREDENTIALED TRAINER- Full Time

Universal Health Services; Riverside (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Challenging work environment

Growth and development opportunities

Competitive compensation

Job summary

Universal Health Services seeks an instructional trainer to deliver and maintain Epic-focused training programs in the Riverside area. You will partner with management and senior trainers to design materials, set up classes, and provide hands-on support to end-users.

The role emphasizes on-site delivery, knowledge of Epic workflows, and experience educating healthcare staff. This position offers growth within UHS and competitive compensation.

Qualifications

• AA degree in computer science or related field (preferred)
• Minimum two years of experience in healthcare operations using Epic and understanding operational workflows.
• Must possess strong computer and organizational knowledge and be detailed to understand workflows and system configurations.
• Experience with adult education and/or experience training or working in roles responsible for training.

Responsibilities

• Facilitates and leads courses as assigned, including setup before each class, active facilitation of each class, and appropriate follow-up after each class.
• Design, develop, and maintain instructional materials.
• Maintains policy and procedure documentation.
• Share feedback from others and help to incorporate feedback into existing training and training administration procedures.
• Maintains proficiency with current and new/upcoming Epic features.
• Assists with building and testing of training environments and providing support and troubleshooting issues.
• Presents information verbally and in writing in a clear and easy-to-understand manner.
• Follows up with trainees outside of the classroom to offer additional support.
• Serves as an expert educator to internal staff.
• Performs other duties as assigned

Skills

Epic certification

Training delivery

Healthcare operations

Educational design

Onsite training

Education

AA degree in computer science or related field

Tools

Epic Software

Job description

Responsibilities

Come and join the RMC Family!

We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality Healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare. Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

Summary

Works with management and principal trainer(s) to deliver and maintain the training program for the roles in the application(s) assigned. Trainers, (Credentialed Trainers), must have a solid understanding of operations relevant to their application(s) that may include clinical documentation, orders, scheduling, patient-clinic communications, result routing, charge entry, coding, claims to process, and patient billing. In addition to leading classes, trainers are responsible for providing support and informal training to end-users, including elbow-to-elbow support. Trainers may also be assigned application support roles working with applications analysts. Position is On-site.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and Experience

• AA degree in computer science or related field (preferred), Minimum two years of experience in healthcare operations using Epic and understanding operational workflows.
• Must possess strong computer and organizational knowledge and be detailed to understand workflows and system configurations.
• Experience with adult education and/or experience training or working in roles responsible for training.

Certificates, Licenses and Registrations

• Current Epic certification(s) for relevant applications.
• New hires have no more than 60 days from date of hire for completion of Epic training to meet required Epic certifications.

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: (other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing).

• Facilitates and leads courses as assigned, including setup before each class, active facilitation of each class, and appropriate follow-up after each class.
• Design, develop, and maintain instructional materials.
• Maintains policy and procedure documentation.
• Share feedback from others and help to incorporate feedback into existing training and training administration procedures.
• Maintains proficiency with current and new/upcoming Epic features.
• Assists with building and testing of training environments and providing support and troubleshooting issues.
• Presents information verbally and in writing in a clear and easy-to-understand manner.
• Follows up with trainees outside of the classroom to offer additional support.
• Serves as an expert educator to internal staff.
• Performs other duties as assigned

This opportunity offers the following

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.