Epic ClinDoc Business Systems Analyst - Senior/Intermediate

University Of Michigan; Ann Arbor (MI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

The University of Michigan's Michigan Medicine division seeks a Senior/Intermediate Epic ClinDoc Business Systems Analyst to support Epic's Inpatient Clinical Documentation workflows. You will partner with nursing, physicians, informatics, and IT teams to configure ClinDoc and drive improvements across inpatient areas.

The role requires Epic ClinDoc certification or equivalent, strong analysis and project leadership skills, and the ability to translate clinical needs into effective system

Qualifications

• Bachelor's degree or equivalent education and experience.
• Certified, proficient or accredited in an Epic Clinical Application.
• 5+ years of IT related experience.

Responsibilities

• Serve as SME for Epic Inpatient Clinical Documentation, leading design, build, testing, and optimization.
• Configure and maintain Epic functionality to support clinical documentation workflows and regulatory requirements.
• Lead upgrades, enhancements, and maintenance activities with focus on reliability and performance.
• Collaborate with nursing, physicians, and informatics to translate workflows into Epic solutions.
• Mentor junior analysts and promote best practices in analysis, build quality, documentation, and stakeholder engagement.

Skills

Epic ClinDoc

Clinical documentation workflows

Stakeholder management

Project leadership

Communication

Education

Bachelor's degree or equivalent

Epic Clinical Application certification

Tools

Epic Systems

Epic ClinDoc

Job description

Epic ClinDoc Business Systems Analyst - Senior/Intermediate

Job Summary

The MiChart Clinical Documentation team at Michigan Medicine seeks a Healthcare/IT Professional as primary support for Epic's Clinical Documentation application. This team focuses on Nursing and Allied health clinical documentation for all inpatient areas.

Responsibilities*

The Senior Business Analyst will need to be proficient with EPIC configuration and obtain proficiency in ClinDoc if certification is in other EPIC applications.

Necessary skills and qualities for successful Senior Business Analyst include:

Epic Clinical Documentation & System Configuration:

• Serve as a subject matter expert for Epic Inpatient Clinical Documentation, leading the planning, design, build, testing, implementation, and ongoing optimization of clinical systems.
• Configure and maintain Epic functionality to support clinical documentation workflows, regulatory requirements, and enterprise objectives.
• Lead and participate in Epic upgrades, enhancements, and maintenance activities, ensuring system stability, performance, and alignment with organizational standards.
• Partner closely with nursing, ancillary staff, physicians, and informatics leaders to translate clinical workflows and requirements into effective Epic solutions.
• Mentor and provide guidance to junior Business Systems Analysts, promoting best practices in analysis, build quality, documentation, and stakeholder engagement.

Project Leadership & Stakeholder Management:

• Lead assigned projects and related work activities, facilitating meetings, defining scope, prioritizing tasks, developing project plans, and delivering outcomes within defined timelines.
• Independently assess business needs, analyze options, evaluate risks, and recommend solutions that have significant operational and clinical impact.
• Act as a trusted advisor to clinical and operational stakeholders, balancing competing priorities and resolving conflicts to achieve consensus and successful outcomes.

Documentation, Reporting & Communication:

• Develop and maintain detailed system documentation, including build specifications, Epic checklists, change records, workflow diagrams, and mapping updates.
• Ensure documentation supports audit readiness, knowledge transfer, and long-term system sustainability.
• Communicate effectively with clinicians, regulatory teams, operational leaders, and IT partners to provide status updates, gather feedback, and drive continuous refinement of system functionality.
• Translate technical concepts into clear, actionable information for non-technical audiences.

Continuous Improvement & Professional Development

• Identify opportunities to optimize clinical documentation workflows, improve user experience, and reduce clinician burden through system enhancements and process redesign.
• Proactively stay current on Epic releases, new functionality, regulatory requirements, and industry best practices related to clinical documentation and health information systems.
• Support a culture of learning, collaboration, and continuous improvement within the Applications and Clinical Informatics teams.
• Participate in on-call off hours and weekend rotation.

Underfill/Intermediate Responsibilities:

The Intermediate Business Analyst will need to learn EPIC configuration for ClinDoc and obtain proficiency in ClinDoc if certification is in other EPIC applications.

Epic Clinical Documentation & System Configuration:

• Support the planning, design, build, testing, and implementation of Epic Inpatient Clinical Documentation workflows and system components.
• Configure and maintain Epic functionality to meet clinical documentation needs and ensure compliance with regulatory and organizational requirements.
• Participate in Epic upgrades, enhancement cycles, and maintenance activities, helping ensure system reliability, accuracy, and alignment with established standards.
• Collaborate with nursing, ancillary staff, physicians, and informatics partners to gather requirements, validate workflows, and implement solutions that meet clinical.

Project Leadership & Stakeholder Management:

• Lead assigned project tasks and workstreams, including meeting facilitation, task prioritization, and timeline tracking to support successful project outcomes.
• Analyze business needs and system issues, evaluate potential solutions, and provide recommendations that support clinical and operational goals.
• Work effectively with clinical and operational stakeholders to gather feedback, clarify requirements, and help resolve issues that arise during project work.

Documentation, Reporting & Communication:

• Create and maintain accurate system documentation, including build records, change documentation, workflow diagrams, and Epic-required checklists.
• Ensure documentation supports system maintenance, troubleshooting, audit requirements, and knowledge sharing within the team.
• Communicate clearly with clinicians, regulatory staff, operational stakeholders, and IT team members to provide updates, clarify requirements, and support decision making.
• Explain technical concepts in a straightforward way to help non-technical users understand system changes and impacts.

Continuous Improvement & Professional Development:

• Identify and recommend opportunities to streamline clinical documentation workflows and improve the user experience.
• Stay current with new Epic features, regulatory changes, and best practices relevant to clinical documentation and healthcare information systems.
• Contribute to a collaborative team environment and participate in efforts to enhance processes, documentation standards, and system support practices.
• Participate in on-call off hours and weekend rotation.

Required Qualifications*

Required Qualifications for Senior Level:

• Bachelor's degree or equivalent combination of education and experience.
• Certified, Proficient or Accredited in an Epic Clinical Application.
• 5+ years of IT related experience.

Required Qualifications for Intermediate Level:

• Bachelor's degree or equivalent combination of education and experience.
• 2-3 years of IT related experience.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Locations

This position is being offered as a Hybrid position. There will be times that it will be appropriate for you to work from home. There will be other times that you will be required to work onsite for meetings, and projects. This position will be 95% remote work. May require working during non-business hours and on weekends for upgrades. On-Call rotation is required for this position.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits .

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.