Epic Certified EHR Systems Analyst II (Willow Ambulatory)

Adventist Health; Roseville (CA); On-site; USD 94,000 - 141,000; Full time

Job summary

Adventist Health is seeking an Analyst to join our information systems team in Roseville, CA. The role focuses on design, build, implementation, support, and testing of computer software and related processes, collaborating across projects to ensure effective deployment and training.

The ideal candidate will have an Associate's/Technical Degree with healthcare IT experience, Epic certification, and prior Epic application experience.

Qualifications

• Associate's/Technical Degree or equivalent combination of education/related experience is required.
• Bachelor’s Degree or equivalent combination of education/related experience is preferred.
• Three healthcare IT application/technical experiences or equivalent are required.
• Two years’ applicable Epic application experience is preferred.

Responsibilities

• Maintains and supports system software and applications per approved standards.
• Coordinates analysis of documentation and workflows, designs system components to support workflows.
• Leads project meetings and coordinates duties with the team, tests software per guidelines.
• Provides training and ensures system documentation is up to date for users.

Skills

Epic applications

Healthcare IT experience

Epic experience

On-call support

Education

Associate's/Technical Degree

Bachelor’s Degree

Job description

Job Description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes. Works with project and support teams to ensure appropriate development, training, support, and evaluation of major computer applications.

Job Requirements

Education and Work Experience:

• Associate's/Technical Degree or equivalent combination of education/related experience: Required
• Bachelor’s Degree or equivalent combination of education/related experience: Preferred
• Three healthcare IT application/technical experience or equivalent: Required
• Two years’ applicable Epic application experience: Preferred

Licenses/Certifications

• Epic Certification/Accreditation in area of responsibility: Required

Essential Functions

• Maintains moderately complex system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units.
• Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Analyzes and documents reporting needs of end users. Identifies potential process and/or department-specific risks and assists in strategies to mitigate or resolve them.
• Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and related projects. Researches, documents, and facilitates resolution to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues.
• Presents training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Assesses how users are progressing with their use of system applications and assists with optimization training to further develop user proficiency, efficiency, and satisfaction. Leads optimization activities to ensure staff effectively use the systems.
• Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God\'s love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 70398

Job Category : Analyst

Posting Date : 2026-08-12T02:10:30+00:00

Job Shift : Day Shift

Locations :

Roseville, CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $94,083 to $141,125. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Acute Clinical

Shift Length : 8 Hours