Epic Certified Clinical Applications Lead

Strategic Employment Partners (SEP); Hinsdale (IL); Hybrid; USD 115,000 - 120,000; Full time

Job summary

Strategic Employment Partners (SEP) has a client in healthcare seeking an EPIC Certified Clinical Applications Lead. This full-time, direct-hire position is hybrid with onsite in the Chicago Western Suburbs, Monday through Thursday, with regional travel.

You will own provider and staff training, ambulatory workflow optimization, and adoption. You will liaison with the Community Connect host for enhancements, testing and issue resolution, and lead onboarding and go-live activities.

Qualifications

• 5+ years supporting EPIC Ambulatory in a physician practice setting.
• Current Ambulatory certification.
• Experience training physicians and clinical staff.
• Community Connect or hosted EPIC experience preferred.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Deliver onboarding, coaching and refresher training for providers and clinical staff
• Build and maintain tip sheets, workflow guides and training content
• Optimize documentation, orders and referral workflows
• Manage the enhancement and issue backlog with the Community Connect host
• Coordinate UAT, upgrade readiness and go-live support

Skills

EPIC Ambulatory experience

Training physicians

Workflow optimization

UAT coordination

Education

Bachelor's degree or equivalent experience

Tools

EPIC Community Connect

Hosted EPIC experience

Job description

Our client, a multi-location physician practice in the healthcare industry, is looking for an experienced EPIC Certified Clinical Applications Lead.

EPIC Certified Clinical Applications Lead

Full Time, Direct Hire

Hybrid, onsite Monday through Thursday; Chicago Western Suburbs with regional travel

Salary: $115,000 to $120,000

Role Summary

This is a hands-on individual contributor role and the practice’s internal EPIC expert. You will own provider and staff training, ambulatory workflow optimization, and adoption. The practice runs EPIC through a Community Connect host, and you will be the liaison to that host for enhancements, testing and issue resolution.

Responsibilities

• Deliver onboarding, coaching and refresher training for providers and clinical staff
• Build and maintain tip sheets, workflow guides and training content
• Optimize documentation, orders and referral workflows
• Manage the enhancement and issue backlog with the Community Connect host
• Coordinate UAT, upgrade readiness and go-live support

Requirements

• 5+ years supporting EPIC Ambulatory in a physician practice setting
• Current Ambulatory certification
• Experience training physicians and clinical staff
• Community Connect or hosted EPIC experience preferred
• Bachelor’s degree or equivalent experience