Epic Cadence Support Analyst — Healthcare IT & Training

10000 Sanford; United States; On-site; USD 54,000 - 86,000; Full time

Job summary

Sanford Health, the largest rural health system in the United States, seeks an Applications Support Analyst to provide routine IT and application support for healthcare systems. You will investigate incidents, resolve service requests, and assist in creating training materials for end users.

The role emphasizes strong communication, problem solving, and collaboration across teams, with a focus on Epic Cadence Scheduling and related workflows.

Qualifications

• Bachelor's Degree required.
• One year of relevant experience in application support preferred.
• IT certification must be obtained within six months of hire and within three attempts.

Responsibilities

• Provide routine healthcare information system and application support.
• Investigate and resolve incidents and service requests.
• Assist in creating and maintaining training documentation.

Skills

Epic Cadence Scheduling

Customer service

Problem solving

Communication

Education

Bachelor's Degree in IT/Healthcare/Business or related

Job description

Sanford Health, the largest rural health system in the United States, seeks an Applications Support Analyst to provide routine IT and application support for healthcare systems. You will investigate incidents, resolve service requests, and assist in creating training materials for end users.

The role emphasizes strong communication, problem solving, and collaboration across teams, with a focus on Epic Cadence Scheduling and related workflows.