Epic Cadence Support Analyst

Nationwide Children's Hospital; Columbus (OH); Hybrid; USD 75,000 - 95,000; Full time

Job summary

Nationwide Children's Hospital in Columbus is seeking a systems analyst to analyze business needs, define requirements, develop solutions, implement systems, and manage installed applications in support of the Business and Clinical applications. You will maintain an understanding of applications and databases in a complex client-server architecture.

Join a team that leads cross-functional projects, documents processes, and ensures data integrity and security.

Qualifications

• Bachelor's degree in related Computer Science areas or equivalent experience.
• Experience in health care environments preferred.
• Strong written and verbal communication skills.

Responsibilities

• Provides systems analysis and support through customer service needs, system design, data queries, and reports.
• Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed.
• Maintains vendor relationships, supports system operations, and minimizes outages.
• Applies project management principles, assists with cross-functional projects.
• Develops, implements, and maintains systems following policies and protects confidential information.

Skills

Documentation

Team leadership

Communication

Data analysis

Education

Bachelor's degree in Computer Science or related field

Job description

Overview

This position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually.

Overview

This position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually.

Job Description Summary

Analyzes business needs, defines requirements, develops solutions, implements systems, and manages installed applications in support of the Business and Clinical applications. Maintains a thorough understanding of applications and databases in a complex client-server architecture.

Job Description

Essential Functions:

• Provides systems analysis and support through customer service needs, system design, data queries, and reports.
• Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed.
• Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages.
• Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan.
• Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure.

Education Requirement

Bachelor Degree in related Computer Science areas or equivalent experience, preferred.

Licensure Requirement

(not specified)

Certifications

(not specified)

Skills

• Must be able to document process and changes and be able to present in power points this information at meetings.
• Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism.
• Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change.
• Demonstrates excellent organizational and multi-tasking skills. Ability to juggle multiple and quickly changing priorities. Ability to organize data and people. Ability to analyze data and act upon it.

Experience

2 years' experience providing systems analysis support, required. Experience in health care environments, preferred.

Physical Requirements

OCCASIONALLY: Color vision, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Reaching above shoulder, Standing

FREQUENTLY: Decision Making, Depth perception, Flexing/extending of neck, Peripheral vision, Walking

CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements Performed But Not Listed Above

(not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet