Epic Cadence Analyst: Scheduling & Workflow Optimization

UNC Health; North Carolina; Hybrid; USD 56,000 - 83,000; Full time

Job summary

UNC Health is seeking an Epic Cadence Analyst to design, build, and optimize scheduling workflows across patient access and related domains. You will partner with clinical, operational, and revenue cycle stakeholders to configure workflows for scheduling, referrals, and prior authorizations, ensuring a smooth patient experience.

The role focuses on Epic Cadence build, Welcome configurations, decision trees, and online scheduling while improving throughput and reducing delays.

Qualifications

• Bachelor's degree in a computer science or information systems related field.
• Strong analytical and communication abilities required.
• Experience coordinating IT/workflow projects preferred.

Responsibilities

• Design, build, test, and optimize Epic Cadence scheduling workflows.
• Configure appointment types, calendars, and templates for efficient access.
• Develop and maintain decision trees to guide schedulers.
• Build and manage WQ for referrals, authorizations, and check-in flows.
• Configure online scheduling rules and patient-facing workflows.
• Troubleshoot system issues and support end users during upgrades.

Skills

Analytical skills

Communication skills

Teamwork

Multitasking

Education

Bachelor’s degree in Computer Science, Information Systems Management or related field

Job description

UNC Health is seeking an Epic Cadence Analyst to design, build, and optimize scheduling workflows across patient access and related domains. You will partner with clinical, operational, and revenue cycle stakeholders to configure workflows for scheduling, referrals, and prior authorizations, ensuring a smooth patient experience.

The role focuses on Epic Cadence build, Welcome configurations, decision trees, and online scheduling while improving throughput and reducing delays.