Systems engineer responsible for configuring, managing, and monitoring the UNIX servers that provide the supporting infrastructure for the EPIC Electronic Health Record System
Responsibilities
- Support the servers and LPARs that run the EPIC cache application including lower and disaster recovery instances.
- Monitor system performance counters, application response time and other system metrics, responding to any issues before they become widespread problems.
- Ensure that application and system configurations support optimal system performance.
- Engage support resources as/when needed, especially UNIX, SAN, Windows and Citrix administrators in the Share Services team (EITS).
- Assist with vendor application upgrades.
- Coordinate system upgrades and patching.
- Install, configure, maintain, and upgrade all Unix and Linux systems and services that support the EPIC center of Excellence.
- Coordinate, implement and set up integration for all UNIX (Linux too) based EPIC applications and services.
- Responsible for systems security and compliance standards.
Required Qualifications
- 2-5 years experience building, supporting and running a tier 1 application.
- Self‑starter with ability to operate with little direct oversight.
- Ability to become an expert in new applications in a relatively short timeframe.
- Good interpersonal skills – you will be communicating regularly with internal and external employees of various computer skill levels, helping them resolve a wide variety of technical issues.
- Working knowledge of TCP/IP, DNS and firewalls.
- Effective priority and task management skills.
Preferred Qualifications
- Experience supporting healthcare‑related applications.
- Knowledge in UNIX and Windows.
- Epic cache experience a plus.
Education
- Advanced coursework (Bachelor’s degree preferred) in computer science or related field.
- Epic certifications a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.