Epic Billing Senior Analyst - EHR & Customer Enablement

Healthtech Inc; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Healthtech Inc is looking for an Epic Professional Billing Senior Analyst to perform advanced application support for EHR solutions. The ideal candidate will manage customer assignments with a focus on high-quality service, troubleshoot complex issues, and adapt to both team and client needs.

This role requires a Bachelor's degree, Epic certification, and experience in EHR module implementation. The successful candidate will enjoy a collaborative environment with opportunities for growth and mentorship.

Qualifications

• Relevant education and/or 8+ years’ industry experience.
• 3-5+ years of experience implementing, training, or supporting EHR modules.
• Ability to work independently and within a team environment.

Responsibilities

• Perform advanced troubleshooting and problem-solving within EHR applications.
• Manage multiple customer assignments with minimal oversight.
• Provide outstanding customer service by anticipating and meeting customer needs.

Skills

Problem-solving skills

Excellent communication skills

Proficient with Microsoft Office

Strong attention to detail

Strong customer service track record

Education

Bachelor’s degree in a related field

Epic Certification in Professional Billing

Tools

Ticketing systems

ITIL processes

Job description

Healthtech Inc is looking for an Epic Professional Billing Senior Analyst to perform advanced application support for EHR solutions. The ideal candidate will manage customer assignments with a focus on high-quality service, troubleshoot complex issues, and adapt to both team and client needs.

This role requires a Bachelor's degree, Epic certification, and experience in EHR module implementation. The successful candidate will enjoy a collaborative environment with opportunities for growth and mentorship.