Epic Billing Analyst II, Day Shift, Epic Program

Adventist HealthCare; United States; On-site; USD 77,000 - 118,000; Full time

Benefits offered by this job

Free Employee parking

Paid Time Off

Tuition Reimbursement

EAP support

Job summary

Adventist HealthCare is seeking an experienced Epic Billing Analyst II to design, build, test, and support Epic Resolute Hospital and Professional Billing. The role focuses on charge routing, remittance, and payer connections while ensuring compliance with CMS rules and price transparency.

You will participate in design sessions, testing, go-live support, and ongoing production support. Certification in Epic Resolute is required, with travel to Wisconsin for certification in February 2027.

Qualifications

• 5-6 years of healthcare IT or revenue cycle experience.
• Epic Resolute Hospital/Professional Billing certification required.
• Epic certification required; offsite travel to Wisconsin in February 2027.
• HFMA CRCR or similar revenue cycle credential preferred.
• Ability to participate in on-call and after-hours support.

Responsibilities

• Design, build, and maintain Resolute Hospital/Professional Billing functionality.
• Configure claims, remittance, and charge integration with payers.
• Write and run end-to-end test scripts for billing.
• Support go-live activities and cutover validation.
• Resolve billing, coding, and CDI incidents; optimize performance.
• Ensure CMS/compliance and price transparency rules.

Skills

Resolute Billing

Billing workflows

On-call support

CMS rules

Training others

Education

Bachelor's degree

Tools

Epic Resolute

Payer connections

Job description

Adventist HealthCare seeks to hire an experienced Epic Billing Analyst II for our Epic Program who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

The Epic Billing Analyst II independently designs, builds, tests, and supports Epic Resolute Hospital Billing, Professional Billing, Single Billing Office, and claims and remittance functionality.

Responsibilities

• Resolute Build and Configuration: Independently design, build, and maintain Resolute Hospital Billing, Professional Billing, and Single Billing Office functionality, including charge routing, claim edits, work queues, payment posting, statements, and collections workflows. Translate operational requirements into build and document design decisions.
• Claims, Remittance, and Charge Integration: Maintain claim and remittance configuration, clearinghouse and payer connections, and charge integration from clinical applications. Resolve claim rejections, remittance posting errors, and charge routing issues with operational and application teams.
• Testing, Implementation, and Go-Live Support: Write and execute test scripts, including end-to-end charge, claim, and payment testing, and resolve defects.
• Participate in design sessions, cutover activities such as accounts receivable conversion validation, and go-live command center support for the go-live.
• Production Support and Optimization: Resolve billing, Coding and CDI incidents and service requests within service level targets and participate in the on-call rotation if needed. Analyze denials, work queue volumes, and billing performance to recommend and build improvements. Test and implement Epic upgrades affecting billing.
• Compliance, Governance, and Collaboration: Ensure build supports billing compliance requirements, including CMS and payer rules, the No Surprises Act, and price transparency. Follow change control, document decisions, and help train and guide Analyst I staff.

Qualifications include:

• Bachelor’s degree in business, finance, healthcare administration, health informatics, information technology, or a related field; an equivalent combination of education and relevant experience may be considered.
• 5-6 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including experience with system implementation, optimization, or production support. Epic experience is preferred.
• Epic Resolute Hospital Billing and/or Professional Billing certification required.
• HFMA Certified Revenue Cycle Representative (CRCR) or a similar revenue cycle credential is preferred.
• Ability to participate in on-call rotation, after-hours support, upgrades, and go-live activities, including extended hours during the go-live and around month-end and billing deadlines.
• Epic Assessment Requirement As part of the interview process, candidates advancing to the final stages of consideration will be required to complete a two-part online assessment through Honorlock, Epic’s testing partner. The assessment provides additional insight into competencies important for success in the roles. Honorlock utilizes AI-assisted proctoring technology to help maintain the integrity of the assessment process. Additional details will be provided to candidates selected to move forward in the hiring process.
• Epic Certification Requirement All analysts hired will be required to become Epic certified. This requires offsite travel to Epic in Wisconsin in February 2027 to complete certification requirements.

Work Schedule

Employment Type: Full-time Hours per Week: 40 hours/week Typical Daily Schedule: 8 am-5 pm Monday through Friday Shift Type: Day Shift Holiday Requirements: Follow the company holiday calendar Occasional nights/weekends and travel to support the implementation.

Pay Range: $77,313.60 - $117,873.60 If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition ReimbursementOur Mission:

  We extend God's care through the ministry of physical, mental and spiritual healing.

  Equal Employment Opportunity

  Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law. Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

  COVID-19 Vaccination

  Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

  Notice of E-Verify Participation