Epic Beaker On‑Site Support Analyst — 2‑Week Contract

Insight Global (United States); Dallas (TX); On-site; USD 55,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading staffing firm is looking for a Technical Recruiter in Dallas, Texas, to support an Epic Beaker go-live at various hospital locations. The ideal candidate will assist users, troubleshoot issues, and document user feedback. This role requires familiarity with clinical workflows and strong communication skills. Offered as an entry-level contract position, the role includes competitive hourly rates and benefits like medical insurance and a 401(k).

Qualifications

• Prior Epic Beaker go-live or ATE support experience strongly preferred.
• Familiarity with clinical laboratory workflows (microbiology, pathology, specimen processing, etc.).
• Strong communication and customer-service skills.

Responsibilities

• Assist end users with navigation, workflow questions, and system functionality.
• Troubleshoot basic issues and elevate complex problems.
• Monitor workflows in real time to identify bottlenecks.

Skills

Epic Beaker go-live experience

Clinical laboratory workflows

Communication skills

Customer service skills

Adaptability

Job description

A leading staffing firm is looking for a Technical Recruiter in Dallas, Texas, to support an Epic Beaker go-live at various hospital locations. The ideal candidate will assist users, troubleshoot issues, and document user feedback. This role requires familiarity with clinical workflows and strong communication skills. Offered as an entry-level contract position, the role includes competitive hourly rates and benefits like medical insurance and a 401(k).