EPIC Applications Analyst II - Beaker

INTEGRIS Health; Oklahoma; On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Front-loaded PTO

Medical benefits through network

Education financial assistance

24/7 health support

Job summary

INTEGRIS Health, Oklahoma's largest not-for-profit health system, seeks an Epic Applications Analyst Level 2 to implement, maintain, and support Epic and other clinical software. You will work with clinicians, IT staff, and vendors to optimize usability and efficiency in patient care.

The role emphasizes documenting configurations, validating updates, and ensuring regulatory compliance while improving workflows across the organization.

Qualifications

• Epic Certification is required.
• Experience with clinical software implementations and support.
• Knowledge of healthcare workflows and terminology.
• Ability to communicate with clinical staff and IT vendors.

Responsibilities

• Implement, configure, and maintain Epic and other clinical applications including EHRs.
• Collaborate with end-users, IT staff, and vendors to improve workflows.
• Participate in testing, validation, and upgrades of Epic software.
• Maintain documentation of configurations, changes, and troubleshooting.
• Ensure changes do not disrupt patient care or workflows.
• Monitor and resolve issues affecting clinician productivity and patient care.
• Keep up to date with Epic solutions and related clinical apps.
• Collaborate with leaders to align initiatives across departments.
• Participate in all phases of the system development life cycle.
• Engage in rounding with clinical and business users.

Skills

Analytical skills

Problem-solving

Interpersonal skills

Communication (verbal & written)

Clinical workflow knowledge

Education

Bachelor's degree +1y experience

Associate's degree +2y experience

3y healthcare or IT experience

Tools

Epic Applications

Job description

INTEGRIS Health, Oklahoma's largest not-for-profit health systems, is seeking a dedicated caregiver to join us in our mission to partner with people to live heathier lives.

• Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, Medical benefits through the extensive INTEGRIS Health Network, finanical assistance for continued education, 24/7 health support and more.

The Epic Application Analyst level 2 will be responsible for implementation, maintenance, and support of clinical applications used within the healthcare organization. This role will work closely with clinical end-users, IT staff, and vendors to ensure the clinical applications are optimized for usability and efficiency and meet the needs of clinicians and patients.

INTEGRIS health is an Equal Opportunity/Affirmative Action Employer.

Responsibilities

• Epic Applications Analyst Level 2 will implement, configure, and maintain Epic and other clinical applications, including the electronic health records (EHR), clinical decision support systems, and other clinical software.
• Collaborate with clinical end-users, IT staff, and vendors to identify opportunities for improving clinical workflows and processes using technology.
• Participates in system testing and validation to ensure the clinical applications meet regulatory requirements and user needs.
• Maintains accurate and up-to-date documentation of system configurations, changes, and troubleshooting procedures. Ensure documentation is accessible to support staff and end-users.
• Participate in testing and validation activities related to Epic software upgrades and enhancements. Ensure that system changes do not negatively impact clinical workflows and patient care.
• Monitor and troubleshoot issues with clinical applications, and provide timely resolution to minimize impact on patient care and clinician productivity.
• Keeps up to date with solutions in the Epic System or other clinical application.
• Works collaboratively with operational and medical staff leaders to implement and align strategic initiatives.
• Participates in all phases of the system development life cycle including development of use cases and evaluation of software solutions.
• Participate in rounding in collaboration with clinical and business end users.

Qualifications

• Bachelor's degree with 1 year of experience, or Associate’s with 2 years of experience, or 3 years of healthcare or IT experience.
• Basic understanding of healthcare workflows and terminology.
• Epic Certification is required (certifications may include: EpicCare Ambulatory, EpicCare Inpatient, Radiant, Cupid, Optime, Anesthesia, Grand Central or other relevant Epic Apps).
• Occasional travel maybe required.
• Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
• Knowledge of clinical workflows and processes, and experience in implementing and supporting clinical software applications.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues
• Strong interpersonal skills, with the ability to communicate technical information to clinical staff members and other stakeholders.
• Working knowledge of IT solutions and interfacing preferred.

INTEGRIS Health is an Equal Opportunity/Affirmative Action employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.