EPIC Application Trainer

Insight Global; Annapolis (MD); On-site; USD 80,000 - 83,000; Full time

Job summary

A leading company in health care training is seeking an EPIC Principal Trainer in Annapolis, MD. This role focuses on delivering training for Epic Resolute systems, developing training materials, and collaborating with various stakeholders to enhance learning experiences. Candidates should have significant experience in adult education and health care environments.

Qualifications

• 5 years of experience as an EPIC Principal Trainer or 5-7 years in lieu of degree.
• Experience with Epic Resolute systems for adult education.
• Experience in health care environments leading workshops.

Responsibilities

• Responsible for creating and approving training curriculum for Epic applications.
• Conduct training sessions in various formats including classroom and eLearning.
• Collaborate with project leads on training and implementation of new functionalities.

Skills

Communication

Organization

Training

Education

High School Diploma

Bachelor’s Degree in relevant field

Job description

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Base pay range

$80,000.00/yr - $83,000.00/yr

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Day to day:

An employer in the Annapolis, MD area is searching for an EPIC Principal Trainer with a focus on Resolute PB to support a major medical center. The Principal Trainer is responsible for achieving in-depth knowledge of assigned Epic application and be able to communicate effectively to end users in a classroom, webinar, eLearning, and at the elbow setting as well to large, operational and application groups leadership. The incumbent will be responsible for creation and getting the appropriate approval for all curriculum for their application before it is used within the classroom. This position will be expected to have mastered eLearning authoring as well as regularly participate with the eLearning QA team and will be expected to devise plans for proactive blended learning initiatives that cross applications and end user audiences. The incumbent will be responsible for environment build for their application. The incumbent will be expected to review and apply end user feedback to both curriculum and environment functionality across the team. This position will be responsible for growth and innovation group wide by leading initiatives and fostering the improvement of skills across the team.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Collaborates with project leads in coordinating aspects of planning, design, development, training, implementation, communication, maintenance, and evaluation of existing or new functionality related to information systems.
• Maintains current knowledge of software; actively researches project requirements and provides guidance on direction to support customer efficiently and cost effectively.
• Actively pursues opportunities to expand depth of knowledge / understanding of systems(s) supported.
• Reviews end user surveys and solicits additional feedback to maintain a positive learning environment in multiple classrooms, ties feedback into observation visits with trainers.
• Demonstrates ability to work with others effectively within and outside the department; actively contributes to morale and teamwork; maintains positive professional relationships with customers at all times.
• Collaborates with team members to successfully complete assigned tasks, shares knowledge openly.
• Communications are clear, concise, politically, and culturally sensitive; sent to the right people and interval per project plan or support need. Issues are appropriately escalated.
• Stays informed of and supports organizational and departmental goals.
• Attend training, conferences and/ or seminars that enhance personal growth; bring information to the team that advances system efficiency.
• Oversight over the development and maintenance of training materials across multiple applications with appropriate approval at all times to make sure they are uniform and meet LHCE standards as well as best serve the end user community that may be using multiple applications.

Must Haves:

• At least 5 years of experience working as an EPIC Principal Trainer OR 5-7 years in lieu of degree.
• Must be experienced with the use of Epic Resolute systems in designing, delivering, and evaluating adult education.
• At least 5 years of experience working in professional billing using EPIC Resolute
• Experience working in health care environments providing adult education and leading workshops for leadership-level professionals (Managers, Directors, and C-Suite)
• Holds at Minimum High School Diploma

Plusses:

• Holds Active EPIC Resolute PB Certification
• Bachelor’s Degree in relevant field
• Experience working in an SBO (single billing office)

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider, Training, and Information Technology
• Industries: Information Services, IT System Training and Support, and Hospitals and Health Care

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