Epic Application Analyst - Radiant

saintfrancis; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

Saint Francis seeks an Application Analyst to support the Epic EHR platform, focusing on the Radiant radiology module. You will design, configure, test, validate, and provide tier-2 support in a collaborative healthcare setting.

The role requires a mix of technical and clinical collaboration, with daytime hours and on-call after hours and weekends. Bachelor's degree preferred and Epic certification pursued. Strong communication is essential.

Qualifications

• High school diploma or GED required; bachelor’s degree strongly preferred.
• One year of related experience; current Epic operational experience strongly preferred.
• Ability to obtain and maintain Epic certification in the assigned module.
• Basic computer skills and analytical ability to solve both business and technical problems.
• Demonstrated capability to work independently and within multidisciplinary teams under tight deadlines.
• Excellent interpersonal and communication skills.

Responsibilities

• Build, test, validate, and maintain the assigned Epic module, including future-state workflow design and configuration.
• Investigate incidents, perform root-cause analysis, and propose solution options including workarounds.
• Collaborate with vendors, project members, and end users to design and implement enhancements.
• Manage change requests through compliant processes and maintain documentation.
• Provide tier-2 help desk support and identify opportunities for functional improvement.
• Coordinate work activities with healthcare professionals and director-level contacts.

Skills

Communication skills

Analytical ability

Independent worker

Team collaboration

Education

Bachelor's degree

Tools

Epic software

Job description

Role overview

An Application Analyst position supporting the Epic electronic health record platform, with primary responsibility for the Radiant (radiology) module. The role spans system design, configuration, testing, validation, and ongoing tier-2 support, partnering with clinical and technical teams across a healthcare environment. Work is performed full-time during standard daytime hours with after-hours and weekend on-call rotation.

Responsibilities

• Build, test, validate, and maintain the assigned Epic application module, including future-state workflow design and configuration.
• Investigate reported incidents, perform independent root-cause analysis, and propose solution options including workarounds for system limitations.
• Collaborate in workgroups and cross-disciplinary teams with vendors, project members, and end users to design and implement enhancements and optimizations.
• Manage change requests through documented, compliant processes while keeping documentation up to date.
• Provide tier-2 help desk support and continually identify opportunities for functional improvement across the application.
• Coordinate work activities with internal and external stakeholders, including healthcare professionals and director-level contacts.

Requirements

• High school diploma or GED required; bachelor's degree strongly preferred.
• One year of related experience; current Epic operational experience strongly preferred.
• Ability to obtain and maintain Epic certification in the assigned module.
• Basic computer skills and analytical ability to solve both business and technical problems.
• Demonstrated capability to work independently and within multidisciplinary teams under tight deadlines.
• Excellent interpersonal and communication skills.

Nice to have

• Willingness and ability to travel as needed for Epic training and to remote work sites.
• Prior healthcare IT experience supporting ancillary clinical systems.