Epic Application Analyst - Lumens

Xtensys; Town of Ithaca (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

This mostly remote position may require onsite support at Hospitals, Clinics, or Business centers aligned with project timelines, with up to 25% travel. Bachelor's degree and Epic Lumens certification required.

Qualifications

• 3+ years’ experience in technology and/or healthcare or related industry.
• Thrive in dynamic environments; manage multiple priorities without losing details.
• Accountable, momentum-focused and eager to drive meaningful outcomes.
• Embrace change; adapt quickly to shifting clinical or technical needs.
• Think outside the box to streamline workflows and optimize Epic Lumens.

Responsibilities

• Leverage Epic Lumens Application and other third-party apps to optimize workflows and patient care.
• Foster relationships with Xtensys leaders, customers, and vendors to maximize investments.
• Offer constructive recommendations and courses of action to support team responsibilities.
• Partner with other departments to educate and train on current applications.
• Collaborate with Xtensys staff, clinical and operational teams to accomplish goals.

Skills

Epic Lumens Application

Systems Analysis

Project Management

Education

Bachelor’s degree in Healthcare Administration, Information Systems, Business, or related field

Epic Lumens certification

Epic Radiant certification (preferred)

Job description

Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

We are looking for an experienced Epic Application Analyst – Lumens, to provide advanced system-level support of Endoscopy end users.

How We Work

• East Coast Alignment: Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.
• Shared Support: Because healthcare never sleeps, we participate in a collaborative afterhours oncall rotation. We plan and schedule intentionally so that coverage is predictable, balanced, and deeply supported by the entire team.

Why Join Us?

• MissionDriven Work: You are the "bridge" ensuring technology serves health systems and their patients when they need it most.
• Autonomy & Ownership: We trust you. You’ll lead projects, define success, and manage complexities with total support.
• A Culture of Innovation: Have a fresh perspective? We want it. We encourage risktaking and continuous improvement.
• Continuous Growth: We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others.

The Role

Work Arrangement: This role, although mostly remote, may require onsite support within Hospitals, Clinics or Business centers that align with project implementation timelines.

This role requires intermediate knowledge of systems analysis, comprehensive knowledge of project management concepts and methodology, and the strong ability to lead and participate in project planning sessions. You will establish project goals, milestones, and procedures, and manage projects with varying levels of complexity. In this critical role, you will work with project leaders on several aspects of project planning to meet project deadlines.

Your Mission

Provide intermediate system-level support of endoscopy users and financial applications, operating systems, hardware, software, and reporting tools, including installation, configuration, training, maintenance, and support of these systems.

What You’ll Do Day-to-Day

Key Responsibilities

• Leverage expertise in Epic Lumens Application and other thirdparty applications to optimize workflows, improve patient care
• Foster strong relationships with other Xtensys leaders, customers, and thirdparty vendors to maximize the value of investments
• Offer constructive recommendations and proposes courses of action in support of team responsibilities
• Partner with outside departments to promote, educate and train on current applications
• Collaborate and partner with other members of the Xtensys staff, clinical and operational departments and other Xtensys team members to accomplish the goals

Who You Are & What You’ll Bring

As our Epic Lumens Application Analyst, you bring a blend of technical capability, creative problem-solving, and operational agility. You’ll excel in this role if you have:

• Education and Experience: Minimum 3 years’ experience in technology and/or healthcare or related industry.
• Mastery in Prioritization: You thrive in dynamic environments and can seamlessly manage multiple priorities without losing sight of the details.
• Driven by Results: You’re accountable, momentumfocused, and eager to drive meaningful outcomes that enhance team and system performance.
• Agile & Adaptable: You embrace change, quickly adjust to shifting clinical or technical needs, and approach challenges with a flexible mindset.
• Innovative ProblemSolvers: You think outside the box, continuously looking for creative ways to streamline workflows and optimize Epic Lumens.

Education/Certifications

• Bachelor’s degree in Healthcare Administration, Information Systems, Business, or a related field (or equivalent experience).
• Epic Lumens certification is required. Epic Radiant certification is preferred.

Travel Requirements

• This position requires up to 25% travel to align with project milestone and Xtensys needs.

Physical Readiness

• This position, although mostly remote may require onsite support within Hospitals, Clinics or Business centers that align with project implementation timelines.