Application Analyst - Epic Radiant / Lumens
University of Texas at Austin
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Job summary
University of Texas at Austin is seeking an Application Analyst to support Epic Radiant and Lumens across the Dell Medical School’s clinical environment. The role focuses on Radiant with Lumens support as imaging services expand, collaborating with clinical, operational, and technical teams.
Responsibilities include design, configuration, testing, and ongoing optimization, with engagement in upgrades and continuous improvement while ensuring reliable performance of imaging applications.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field.
- Five years of experience supporting Epic applications or clinical information systems.
- Experience with Epic Radiant and Lumens is strongly preferred.
- Experience with workflow analysis, testing (UAT, regression), and post-go-live support.
- Active Epic Certification, Accreditation, or Proficiency in a relevant core Epic application.
Responsibilities
- Design, build, configure, test, maintain, and optimize Epic Radiant and Lumens applications.
- Analyze workflows to develop effective application solutions.
- Serve as liaison between imaging operations, IT, users, and vendors.
- Support testing, post-go-live stabilization, and quarterly upgrades.
- Follow ITIL processes for incident, problem, and change management.
Skills
Education
Tools
Job description
Application Analyst - Epic Radiant / Lumens
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Dell Medical School
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All Applicants
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40
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Exempt from FLSA
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Immediately
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Expected to Continue
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AUSTIN, TX
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The Application Analyst - Epic Radiant / Lumens supports the implementation, maintenance, optimization, and ongoing operational support of Epic Radiant and Lumens applications across Dell Medical School's clinical environment. The primary focus of this position is Epic Radiant, while also supporting Lumens as imaging services continue to expand. This role partners closely with clinical operations, imaging leadership, providers, application analysts, and technical teams to support post-go-live stabilization, workflow optimization, quarterly Epic upgrades, integrated testing, and continuous improvement initiatives.
This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.
The Application Analyst - Epic Radiant / Lumens serves as the subject matter expert and technical resource for Epic Radiant and Lumens applications, with primary responsibility supporting Radiant workflows and additional support for Lumens. This role collaborates with clinical, operational, and technical stakeholders to support application build, configuration, workflow analysis, post-go-live stabilization, operational support, integrated testing, quarterly Epic upgrades, and continuous optimization while ensuring reliable application performance across imaging services.
- Design, build, configure, test, maintain, and optimize Epic Radiant and Lumens applications supporting imaging services and related clinical workflows
- Analyze clinical, operational, and technical workflows to develop effective application solutions
- Serve as the liaison between imaging operations, providers, Information Technology, application users, and vendors to resolve complex issues
- Support application build, configuration, operational support, and post-go-live stabilization activities
- Participate in break/fix support and ongoing workflow optimization initiatives
- Conduct workflow analysis to identify opportunities for operational improvement
- Design and implement Epic Radiant and Lumens application solutions that support departmental and organizational needs
- Collaborate with imaging departments and operational leaders to prioritize application enhancements
- Recommend workflow improvements that improve efficiency, user satisfaction, and patient care
- Support continuous optimization following Epic implementations and quarterly upgrade cycles
- Maintain and support Epic Radiant and Lumens applications
- Perform configuration validation, debugging, integrated testing, regression testing, and user acceptance testing (UAT)
- Develop test scripts, timelines, and testing plans supporting application changes and quarterly Epic upgrades
- Coordinate testing activities across applications and participate in end-user validation efforts
- Ensure application changes follow established change management procedures
- Collaborate with infrastructure, integration, database, and technical teams to identify and resolve issues impacting Epic Radiant and Lumens applications
- Support cross-functional problem solving and operational improvement initiatives
- Participate in planning, implementation, and optimization efforts across imaging applications
- Communicate technical recommendations and operational impacts to stakeholders
- Provide ongoing operational support for Epic Radiant and Lumens applications, including break/fix support, enhancements, upgrades, and change requests
- Support quarterly Epic upgrades, new releases, application enhancements, and post-go-live stabilization
- Follow established ITIL processes for incident, problem, and change management
- Participate in continuous improvement initiatives supporting imaging workflows and application performance
- Assist with additional Epic modules as operational needs require
- Provide backup support during peak workloads or staffing shortages
- Participate in special projects and organizational initiatives
- Perform related duties as assigned
- Quickly learn new healthcare technologies, Epic Radiant and Lumens functionality, and imaging workflows
- Maintain current knowledge of Epic Radiant, Lumens, and related imaging technologies
- Pursue ongoing technical learning and professional development opportunities
- Apply new knowledge to improve application performance and operational efficiency
- Use analytical thinking and structured troubleshooting techniques to resolve complex application issues
- Diagnose application, workflow, and configuration issues affecting imaging operations
- Develop practical solutions that improve user experience and operational performance
- Collaborate with cross-functional teams to resolve system challenges
- Demonstrate commitment to meeting the needs of imaging staff, providers, and operational stakeholders
- Provide responsive, high-quality application support
- Anticipate operational needs and proactively address concerns
- Promote user satisfaction through effective application support and workflow optimization
- Work effectively with imaging leadership, radiologists, technologists, application analysts, technical teams, vendors, and operational partners
- Build productive working relationships across multidisciplinary teams
- Share technical knowledge and best practices
- Participate actively in team meetings, projects, and optimization initiatives
- Review application configurations and documentation for accuracy and completeness
- Maintain high standards for application quality and reliability
- Ensure configuration changes follow established governance and best practices
- Monitor application performance and identify opportunities for continuous improvement
- Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field
- Minimum of five years of experience supporting Epic applications, healthcare information technology, or clinical information systems
- Experience supporting application build, configuration, implementation, maintenance, and optimization within a healthcare environment
- Experience performing workflow analysis and partnering with clinical and operational stakeholders to improve application performance
- Experience supporting integrated testing, regression testing, user acceptance testing (UAT), and application validation activities
- Experience supporting post-go-live operations, break/fix support, and ongoing operational maintenance
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities while working independently and collaboratively in a fast-paced healthcare environment
Relevant education and experience may be substituted as appropriate.
- Five to seven years of experience supporting Epic applications within a healthcare environment
- Experience supporting Epic Radiant is strongly preferred; Epic Lumens experience is highly desirable as imaging services continue to expand.
- Experience with Epic Radiant and/or Lumens application build, configuration, workflow optimization, and operational support
- Experience supporting post-go-live stabilization, quarterly Epic upgrades, integrated testing, regression testing, and user acceptance testing (UAT)
- Demonstrated experience participating in Epic application build, implementation, optimization, and enhancement initiatives
- Experience supporting imaging workflows, radiology operations, or other diagnostic service environments
- Experience with online scheduling design, implementation, and workflow optimization
- Experience working in large, integrated healthcare IT environments
- Active Epic Certification, Accreditation, or Proficiency in a relevant core Epic application
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