Epic Application Analyst Intermediate

Hennepin County Medical Center; Minneapolis (MN); Remote; USD 59,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement funds

Job summary

Hennepin Healthcare seeks an Epic Security Analyst Intermediate to join the Ambulatory Applications team. This full-time role will work days and is open to fully remote work.

The ideal candidate will have the Epic Security certification and the Provider SER badge. Under general supervision, you will support the IS&T team in maintaining the Epic system and related applications, with an emphasis on integration/interfaces, builds, testing, and on-call support as needed.

Qualifications

• 3 years of experience with electronic health records, Epic
• AA or BA degree required or equivalent
• Epic certification preferred or required by role

Responsibilities

• Research to develop, configure, and modify moderate to high complexity Epic break fixes
• Create documentation of builds
• Review, build, test, debug, and document Epic issues with IS&T and SLG release notes
• Participate in testing during implementations and upgrades
• Develop relationships with end users, customers, and business partners
• Provide Epic content expert support for integrated applications
• Identify opportunities for process improvements with Epic functionality
• Provide on-call support as scheduled
• Perform other duties as assigned

Skills

Epic familiarity

Education

AA or BA degree

Tools

Epic Certification

Job description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult and Pediatric Trauma Center and acute care hospital. The comprehensive healthcare system includes a 484 bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of primary and specialty care clinics in Minneapolis and in suburban communities. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, innovation center and philanthropic foundation.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

We are currently seeking an Epic Security Analyst Intermediate to join our Ambulatory Applications team. This fulltime role will work days. Ideal candidate will have the Epic Security certification and the Provider SER badge. Open to fully remote work.

Purpose of this position

Under general supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

RESPONSIBILITIES

• Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
• Create documentation of build
• Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
• Participate in testing phases of associated applications during implementations and upgrades
• Develop strong relationships with end user communities, customers, and business partners
• Provide Epic content expert support for applications with integration/interfaced systems
• Identify opportunity for process/system improvements by adopting new Epic functionality
• Provide regular and/or off hour on call support as scheduled
• Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications

• 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
• Associates of Arts (AA) or Bachelor's degree

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications

• Experience developing technical/systems design specifications and building system solutions
• Ability to provide customer focused service and communicate the value of proposed solutions

Knowledge/Skills/Abilities

• Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
• Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
• Ability to multi-task and prioritize tasks
• Ability to explain or demonstrate technology in a manner suited to the audience

License/Certifications

• 1 Current Epic Certification

-OR-

• 1 Current Epic Accreditation

-OR-

• 1 Current Epic Proficiency Self-study

-OR-

• 1 Current Epic Proficiency

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.

Department: IS T Ambulatory

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Non-Union

Min: $43.05

Max: $64.57

Job Posting: Aug-12-2026