Clinical Applications Analyst - Epic Orders

Essentia Health; Duluth (GA); Hybrid; USD 67,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer contribution

Tuition reimbursement

Job summary

Essentia Health in Duluth, GA seeks an information services professional to analyze mid complexity EHR projects and lead related initiatives. The role acts as a subject matter expert, develops end-user training, and ensures smooth collaboration between customers and support teams.

The ideal candidate will have a degree in Information Services, Business, Healthcare or related field with relevant experience, and may be eligible for remote/hybrid work.

Qualifications

• Bachelor’s degree in Information Services, Business, Healthcare or related field plus 2 years of experience in Information Services, Business Services, Healthcare or related field
• Associates degree and 4 years of experience in Information Services, Business Services or Healthcare
• 6 years of experience in Information Services, Business Services or Healthcare

Responsibilities

• Analyze mid complexity projects and provide high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications.
• Lead initiatives and projects with other staff; act as SME in assigned applications.
• Develop, implement, and present educational programs for end users.
• Serve as liaison between customer and support staff to resolve issues; translate requirements into feasible options within the application.
• Plan and implement technology learning programs and assess users for effective competence.

Education

Bachelor’s degree in Information Services, Business, Healthcare or related field

Associates degree and 4 years of experience in Information Services, Business Services or Healthcare

6 years of experience in Information Services, Business Services or Healthcare

Job description

Building Location:

516 Building - Duluth

Department:

1007540 INPATIENT CLINICAL APPS - EH SS

Job Description:

Provides a variety of services and high level support for the analysis of mid complexity projects along with the support and maintenance of EHR applications that are affected. Successfully leads initiatives and projects with other staff. Subject matter expert in assigned applications and works to develop a breadth of knowledge across applications. Develops, implements, and presents educational programs for end users. Responsibilities include mid complexity issues; acting as the liaison between customer and support staff to resolve issues; understanding and adhering to service provider/customer chain of accountability that ultimately leads to the patient. This position must be highly responsive to customers and show an aptitude for the translation of customer requirements into feasible options within the application. Duties also include planning and implementing technology learning programs, and assessing users during technology learning programs for successful competence. Works under general supervision.

Education Qualifications:

Educational Requirements:

• Bachelor’s degree in Information Services, Business, Healthcare or related field of study plus 2 years of experience in Information Services, Business Services, Healthcare or related field

OR

• Associates degree and 4 years of experience in Information Services, Business Services or Healthcare.

OR

• 6 years of experience in Information Services, Business Services or Healthcare

Licensure/Certification Qualifications:

Preferred Qualifications:

• Certification in Epic applications preferred

FTE:

1

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

8:00 AM

Shift End Time:

4:30 PM

Weekends:

Holidays:

No

Call Obligation:

Yes

Union:

Union Posting Deadline:

Compensation Range:

$66,539.20 - $99,819.20

Employee Benefits at Essentia Health:

At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance.

• Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
• Please note that benefit eligibility may vary.
• For full details, refer to your benefit summary or contact our HR Service Center at [phone].