Senior Application Analyst: Epic Security

North Memorial Health; Minneapolis (MN); Hybrid; USD 58,258 - 87,119; Full time

Benefits offered by this job

Health & Welfare Benefit Packages

401k Retirement Match

Generous PTO Plans

Adoption Reimbursement up to $3,000

Child Care Discount Program

Education/Tuition Reimbursement

24/7 Fitness Center Access

Job summary

North Memorial Health in Minneapolis is looking for a Senior Application Administrator to manage both vendor and in-house applications. This role involves configuring and maintaining applications while serving as a mentor for junior staff.

The ideal candidate will have at least 5 years of experience in an Epic senior analyst role and relevant educational background. The position includes a hybrid work model and competitive benefits.

Qualifications

• Minimum 5 years in an Epic senior analyst role.
• Required certification, associate degree, or 3 years of related application experience.
• Maintain professional certifications and obtain competency certification in relevant software.

Responsibilities

• Design, configure, and maintain NMHC and vendor-sourced applications.
• Coordinate user security and integration with network services.
• Provide guidance and mentorship to junior administrators.

Skills

Analytical skills

Customer service methodology

Healthcare application knowledge

Database structure knowledge

Education

Bachelor's degree in information technology or related field

Certification or associate degree

Job description

About the Position

The Application Administrator, Senior is an application design and configuration expert for both vendor‑purchased and North Memorial Health Care (NMHC) developed applications. The role acts as a liaison with department business owners, super users, application vendors, educators, and support staff to manage application upgrades, requests, and optimization. The senior administrator is cross‑trained across related applications including patient access, clinical, ancillary, administrative, and corporate systems, and serves as a resource and mentor to other team members and IT departments.

Responsibilities

• Design, configure, and maintain NMHC and vendor‑sourced applications.
• Coordinate user security, role definitions, and integration with network services.
• Collaborate with application and infrastructure staff to support IT security policies and procedures.
• Provide guidance and mentorship to junior administrators and related IT staff.

Requirements

• Education: Required certification, associate degree, or 3 years of related application experience; preferred bachelor’s degree in information technology, health care, or a related field.
• Experience: Minimum 5 years in an Epic senior analyst role.
• Knowledge, Skills & Abilities: Demonstrated analytical and critical thinking skills; expertise in customer service methodology; working knowledge of healthcare processes and application system coordination; knowledge of database structure and reporting tools.
• Licensure / Certification: Maintain professional/clinical competence, certifications, and/or licensure as applicable. Obtain and demonstrate competency certification in relevant software within six weeks of training completion.

Benefits

• Health & Welfare Benefit Packages
• 401k Retirement Match or Pension Plan based on workgroup eligibility
• Generous Paid Time Off (PTO) Plans
• Adoption Reimbursement up to $3,000 per child
• Child Care Discount Program (10% off weekly tuition)
• Education/Tuition Reimbursement
• 24/7 Fitness Center Access for all benefit‑eligible team members
• Public Student Loan Forgiveness program for eligible positions

Additional Job Details

• Work Group: Non Contract
• Hours per two‑week pay period: 80
• Shift: Days, 8 hours
• Weekend Requirement: None
• Call Requirement: On/Off Premise Call
• Remote or On‑Site: Hybrid Remote
• Must Live in MN or WI
• FLSA Status: Exempt
• Benefit Eligibility: Health insurance benefits available for this position.
• Salary Range: $42.29 – $63.24 per hour, based on experience
• Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
• STI Bonus Eligible: False
• Employment Sponsorship: Applicants must be authorized to work in the United States on a full‑time basis. Work visa sponsorship is not available.