Epic Application Analyst I II II Ambulatory

PIH Health; Fountain Valley (CA); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading nonprofit healthcare network is seeking Epic Application Analysts (I, II, III) for ambulatory roles in Fountain Valley, CA. Candidates must possess relevant experience and Epic certification, focusing on EHR applications and workflow support to enhance patient care quality.

Qualifications

• 3 to 7 years of experience for Analyst II; 3 years or 4 years in lieu of degree for Analyst I.
• 7+ years of experience required for Analyst III.
• External applicants need active Epic certification at hire.

Responsibilities

• Support Epic applications such as Ambulatory EHR and Urgent Care.
• Guide workflow design and system build/test.
• Analyze and resolve technical issues.

Skills

Understanding of ambulatory clinic workflows

Willingness to learn about orthopedic workflows

Strong analytical skills

Effective communication

Logical problem analysis

Education

Bachelor’s degree or clinical certification

Job description

Epic Application Analyst I, II, III, Ambulatory

PIH Health is hiring Epic Application Analysts for ambulatory roles in Fountain Valley, CA. The position's level (I, II, or III) will be determined based on experience and qualifications.

Internal applicants or Altera employees working at PIH Health as of May 2025 must obtain Epic certification in the required application/module within 120 days of hire or transfer. Failure to do so may result in removal from the position, but they can apply for other internal openings.

External applicants must have active Epic certification at the time of hire, with proof required.

This role focuses on Epic applications such as Ambulatory EHR, Bones Orthopedics, Kaleidoscope Ophthalmology, Urgent Care, and EpicCare Link. The analyst will support these applications, guide workflow design, system build/test, and analyze technical issues.

PIH Health is a nonprofit healthcare network serving approximately 3 million residents across several counties, recognized for excellence in patient care and healthcare technology.

Required Skills

• Understanding of ambulatory clinic workflows, including orders and documentation
• Willingness to learn about orthopedic, ophthalmology, and urgent care workflows
• Strong analytical, technical, troubleshooting skills
• Flexibility with changing business needs
• Proactive in completing tasks and helping others
• Effective communication with project leaders and subject matter experts
• Ability to build trust with Epic counterparts
• Willingness to learn new systems
• Attentive listening and clear communication
• Logical problem analysis and resolution skills
• Perseverance under stress and time pressures

Experience Requirements

Epic Application Analyst I, Ambulatory

• Bachelor’s degree or clinical certification
• 3 years of experience or 4+ years in lieu of degree

Epic Application Analyst II, Ambulatory

• Bachelor’s degree or clinical certification with 3-7 years of experience
• Minimum 4 years of experience accepted in lieu of degree

Epic Application Analyst III, Ambulatory

• Bachelor’s degree or clinical certification
• 7+ years of experience