Epic Application Analyst - Beacon

Saint Francis Connect, LLC; Oklahoma City (OK); Remote; USD 60,000 - 90,000; Full time

Job summary

Saint Francis Connect, LLC is seeking an Epic-certified Application Analyst to design, build, test, validate and support assigned Epic applications. The role emphasizes maintaining certification, collaborating with interdisciplinary teams, and providing tier-2 support while promoting excellent service.

The ideal candidate will have Epic-certified experience, the ability to work independently and within a team, and strong problem-solving and communication skills to support Community Connect

Qualifications

• Epic certification must be obtained and maintained in the assigned module(s).
• One year of related experience; Epic operational experience strongly preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and within a team across multiple disciplines.

Responsibilities

• Obtain and maintain in-depth knowledge of functional workflows and the software functionality to support them.
• Participate in future state workflow review and complete the system build to support new workflows.
• Collaborate in workgroups and across interdisciplinary teams.
• Identify system optimization and enhancements and coordinate with vendors and other teams to implement solutions.
• Research issues and provide solution options and alternative approaches to complex matters.
• Identify opportunities for functional improvement in applications.
• Provide tier-2 support of application incidents reported through the help desk.
• Maintain up-to-date documentation and follow approved change processes.

Skills

Epic certification

Community Connect

Teamwork

Analytical skills

Education

Bachelor’s degree

High school diploma or GED

Tools

Epic software

Job description

Current Saint Francis Employees - Please click HERE to login and apply.Full TimeThe ideal candidate will be an Epic-certified resource in the listed application, with strong experience supporting Community Connect customers preferred.Job Summary: The Application Analyst has primary responsibility for system design, build, testing, validation, and ongoing support of assigned applications.Minimum Education: High school diploma or GED. Bachelor's degree strongly preferred.Licensure, Registration and/or Certification: Obtain and maintain Epic certification in assigned application module(s).Work Experience: One year of related experience. Current internal/external Epic operational experience strongly preferred.Knowledge, Skills and Abilities: Ability to complete Epic certification and maintain certification in assigned application module(s). Basic computer skills. Ability to work independently and within a team across multiple disciplines. Ability to establish and meet work schedules within limited time frames and under tight deadlines. Analytical ability to solve both business and technical problems. Excellent interpersonal and communication skills.Essential Functions and Responsibilities: Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them. Participate in future state workflow review and development and complete the system build necessary to support these new workflows. Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions. Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications. Provide tier-2 support of application incidents reported through the help desk. Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures. Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.Working Relationships: Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.Special Job Dimensions: Ability to travel as required for Epic training. Ability to travel to remote work sites as needed.Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.Information Technology Inpatient Clinical Systems - Saint Francis ConnectLocation:Virtual Office, Oklahoma 73105EOE Protected Veterans/Disability