EPIC ANALYST-REVENUE CYCLE - INFORMATION TECHNOLOGY

North Oaks Health System; Hammond (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

North Oaks Health System in Hammond, LA seeks an Epic Analyst in Revenue Cycle within Information Technology. This full-time role designs, builds, updates, and optimizes Epic applications; participates in training environment builds and end-user training to support effective adoption.

The ideal candidate has Revenue Cycle experience, strong Excel skills, and excellent communication. You will collaborate with IT and clinical teams, ensure HIPAA compliance, and drive process improvements across

Qualifications

• 1 year of Revenue Cycle experience related to: billing, patient access, or HIM.
• Proficient in Microsoft Office applications, including strong Excel skills.
• High aptitude for review and comprehension of technical information.
• Excellent communication skills (e.g. public speaking, meeting facilitation and presentations).
• Excellent customer service and interpersonal skills with the ability to work effectively at all levels in a collaborative team environment.
• Must be able to multi-task and handle multiple projects simultaneously.
• Excellent analytical and problem-solving skills; and
• Thorough understanding of HIPAA and other applicable regulatory requirements

Responsibilities

• Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production).
• Organizes and prioritizes application build activities in collaboration with I.T. department leadership and respective department leadership throughout health system.
• Understand hardware integration concepts to demonstrate hardware use and build supporting workflows; identify integration opportunities and issues.
• Assist in ensuring participation of appropriate clinical and non-clinical stakeholders in build activities.
• Interface with leadership and subject matter experts to translate knowledge into system design and materials.
• Maintain competency and pursue learning opportunities related to the Epic application.
• Attend training and complete related projects to obtain/certify skills.
• Provide input and translate future-state workflows into system design.
• Follow naming conventions and security classifications in builds.
• Test builds and document results for change control.
• Review update documentation and provide insights for project strategy.
• Demonstrate system functionality as needed.
• Serve as application support and SME; resolve issues.
• Liaise with EMR vendors and third parties as directed.
• Document status/progress to IT leadership and others.
• Complete work on schedule with high quality.
• Improve patient safety, quality, and privacy compliance.
• Understand Epic system capabilities to leverage functionality.
• Present information clearly to groups.
• Troubleshoot, research and suggest resolutions.
• Stay updated on changes in technology and standards.
• Contribute to education module workflow design and training materials.
• Create high-quality training system builds and classroom plans.
• Deliver training to end-user groups across skill levels.
• Follow change control procedures; travel to offsite locations as needed.
• Organize meetings, training, testing, and logistics.
• Provide end-user training and credentials for trainers.
• Comply with hospital policies and guidelines.

Skills

Revenue Cycle

Excel

Public speaking

Customer service

HIPAA

Multi-tasking

Analytical thinking

Communication

Education

High school diploma/equivalent

Clinical program graduate

Tools

Epic

Job description

EPIC ANALYST-REVENUE CYCLE - INFORMATION TECHNOLOGY - 13601

US:LA:Hammond | Information Technology | Full Time

Posted yesterday

Description

Status: Full Time

Shift: Mon-Fri 8-4:30

Exempt: Yes

Summary:

Primarily responsible for the ongoing design, build, update/upgrade implementation, maintenance and optimization of designated Epic application(s). In addition, and to the extent assigned, responsible for training environment build and/or maintenance, training material development, end-user training and/or any other work necessary to support the effective training of others in designated application(s).

Other information:

Education:
High school diploma/equivalent or graduate of applicable clinical program required.

Licensure/Certification/Registration:
Certification in applicable Epic application(s) or other software or completes training and obtains such certification(s) in timeframes scheduled and required by North Oaks;

Experience/Skills Required:

• 1 year of Revenue Cycle experience related to: billing, patient access, or HIM.
  
• Proficient in Microsoft Office applications, including strong Excel skills;
• High aptitude for review and comprehension of technical information;
• Excellent communication skills (e.g. public speaking, meeting facilitation and presentations);
• Excellent customer service and interpersonal skills with the ability to work effectively at all levels in a collaborative team environment;
• Must be able to multi-task and handle multiple projects simultaneously;
• Excellent analytical and problem-solving skills; and
• Thorough understanding of HIPAA and other applicable regulatory requirements

Physical Demands:
Strength: Light
Push: Occasionally
Pull: Occasionally
Carry: Occasionally
Lift: Occasionally
Sit: Constantly
Stand: Occasionally
Walk: Occasionally

Responsibilities:

1. Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production, etc);

2. Organizes and prioritizes application build activities in collaboration with I.T. department leadership and respective department leadership throughout health system;

3. Understands applicable hardware integration concepts to the extent necessary to provide demonstration of hardware use and build which supports workflows; in addition, identifies potential integration opportunities and/or issues;

4. Assists with ensuring participation of the appropriate clinical and non-clinical stakeholders in build activities;

5. Interfaces with applicable leadership and/or other subject matter experts as needed and gains comprehensive understanding of workflows and end-user needs and effectively translates knowledge into system design, materials and/or other work product(s);

6. Proactively maintains competency and continues to take advantage of learning opportunities in application(s) correlated to role;

7. Attends training and successfully completes related projects and tests in order to obtain and maintain applicable certification(s) and/or skills;

8. Gives meaningful input and translates optimal future-state workflows into system design;

9. Follows standards for naming and numbering conventions and security classifications;

10. Tests build in a structured manner and documents results; is fully-prepared to accurately represent findings during change control processes;

11. Conducts a comprehensive review of all update documentation (e.g. service updates and version upgrades) and provides insight to ensure best project strategy;

12. Provides expert demonstration of system functionality as necessary;

13. Serves as application support and subject matter expert and provides resolution for issues;

14. As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;

15. Documents and accurately reports status and progress of assigned deliverables to I.T. leadership and to others as may be directed;

16. Completes all work as assigned within timeline expectations and with a high level of work product quality;

17. Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;

18. Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;

19. Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;

20. Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution.

21. Stays abreast of changing technology, protocols, standards and guidelines which may impact application build and/or training materials and facilitates changes needed to comply with standards;

22. Participates in workflow design and system build of education modules and training materials;

23. Produces high quality training system build and develops classroom plans and materials which maximize learning opportunities for end-users;

24. Effectively presents and conducts training for end-user groups ranging in all levels of skill; Creatively finds efficient and effective methods of disseminating training/educational materials to applicable end-users;

25. Strictly follows all change control procedures;

26. Willing and able to travel to offsite locations to perform job responsibilities;

27. Participates in organizing meetings, training, testing administration, end user assessments, and logistics as needed;

28. Provides end-user and super-user support during classroom training;

29. Trains and credentials additional trainers to assist with end-user training;

30. Complies with all hospital and departmental policies, procedures, and guidelines; and

EPIC ANALYST-REVENUE CYCLE - INFORMATION TECHNOLOGY - 13601

Posted yesterday

US:LA:Hammond | Information Technology | Full Time

Description

Status: Full Time

Shift: Mon-Fri 8-4:30

Exempt: Yes

Summary:

Primarily responsible for the ongoing design, build, update/upgrade implementation, maintenance and optimization of designated Epic application(s). In addition, and to the extent assigned, responsible for training environment build and/or maintenance, training material development, end-user training and/or any other work necessary to support the effective training of others in designated application(s).

Other information:

Education:
High school diploma/equivalent or graduate of applicable clinical program required.

Licensure/Certification/Registration:
Certification in applicable Epic application(s) or other software or completes training and obtains such certification(s) in timeframes scheduled and required by North Oaks;

Experience/Skills Required:

• 1 year of Revenue Cycle experience related to: billing, patient access, or HIM.
  
• Proficient in Microsoft Office applications, including strong Excel skills;
• High aptitude for review and comprehension of technical information;
• Excellent communication skills (e.g. public speaking, meeting facilitation and presentations);
• Excellent customer service and interpersonal skills with the ability to work effectively at all levels in a collaborative team environment;
• Must be able to multi-task and handle multiple projects simultaneously;
• Excellent analytical and problem-solving skills; and
• Thorough understanding of HIPAA and other applicable regulatory requirements

Physical Demands:
Strength: Light
Push: Occasionally
Pull: Occasionally
Carry: Occasionally
Lift: Occasionally
Sit: Constantly
Stand: Occasionally
Walk: Occasionally

Responsibilities:

1. Builds optimizes and maintains designated applications in all designated environments (e.g. test, training, production, etc);

2. Organizes and prioritizes application build activities in collaboration with I.T. department leadership and respective department leadership throughout health system;

3. Understands applicable hardware integration concepts to the extent necessary to provide demonstration of hardware use and build which supports workflows; in addition, identifies potential integration opportunities and/or issues;

4. Assists with ensuring participation of the appropriate clinical and non-clinical stakeholders in build activities;

5. Interfaces with applicable leadership and/or other subject matter experts as needed and gains comprehensive understanding of workflows and end-user needs and effectively translates knowledge into system design, materials and/or other work product(s);

6. Proactively maintains competency and continues to take advantage of learning opportunities in application(s) correlated to role;

7. Attends training and successfully completes related projects and tests in order to obtain and maintain applicable certification(s) and/or skills;

8. Gives meaningful input and translates optimal future-state workflows into system design;

9. Follows standards for naming and numbering conventions and security classifications;

10. Tests build in a structured manner and documents results; is fully-prepared to accurately represent findings during change control processes;

11. Conducts a comprehensive review of all update documentation (e.g. service updates and version upgrades) and provides insight to ensure best project strategy;

12. Provides expert demonstration of system functionality as necessary;

13. Serves as application support and subject matter expert and provides resolution for issues;

14. As may be directed, represents and serves as North Oaks liaison to EMR vendors and/or other third parties;

15. Documents and accurately reports status and progress of assigned deliverables to I.T. leadership and to others as may be directed;

16. Completes all work as assigned within timeline expectations and with a high level of work product quality;

17. Remains focused on improving patient safety, quality measures, efficient delivery of care, system security, patient privacy and other areas of compliance;

18. Understands application and overall Epic system capabilities and/or limitations in order to best leverage available functionality;

19. Effectively and appropriately presents and communicates information/ideas/concepts to individuals and groups in both verbal and visual manner;

20. Troubleshoots, researches and analyzes issues and provides practical and meaningful suggestions for issue resolution.

21. Stays abreast of changing technology, protocols, standards and guidelines which may impact application build and/or training materials and facilitates changes needed to comply with standards;

22. Participates in workflow design and system build of education modules and training materials;

23. Produces high quality training system build and develops classroom plans and materials which maximize learning opportunities for end-users;

24. Effectively presents and conducts training for end-user groups ranging in all levels of skill; Creatively finds efficient and effective methods of disseminating training/educational materials to applicable end-users;

25. Strictly follows all change control procedures;

26. Willing and able to travel to offsite locations to perform job responsibilities;

27. Participates in organizing meetings, training, testing administration, end user assessments, and logistics as needed;

28. Provides end-user and super-user support during classroom training;

29. Trains and credentials additional trainers to assist with end-user training;

30. Complies with all hospital and departmental policies, procedures, and guidelines; and