Epic Analyst – Revenue Cycle & Access

MaineGeneral Medical Center; Augusta (ME); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Wellness benefits

Paid time off and family leave

Tuition Reimbursement

Retirement plan matching

Disability insurance

Job summary

MaineGeneral Health is seeking Epic Analysts – Revenue Cycle & Access to optimize Epic applications across patient access, registration, scheduling, billing, coding, and claims management. You will partner with IT, operations, and finance to improve workflows, ensure regulatory compliance, and strengthen financial performance while enhancing patient experience.

The role covers multiple Epic modules including Cadence, Prelude, Grand Central, and Resolute components, with emphasis on collaboration

Qualifications

• Epic certification required within 12 months of hire.
• Domestic travel to obtain certification may be required.
• Bachelor’s degree in IT, healthcare administration, business, finance, or related field preferred.

Responsibilities

• Partner with Patient Access, Revenue Cycle, Finance, Coding, and operations to improve workflows.
• Configure, build, test, and implement Epic application enhancements.
• Analyze business processes and recommend technology solutions for efficiency and compliance.
• Troubleshoot issues and provide ongoing production support; participate in upgrades and new implementations.
• Develop workflow docs, testing plans, and training materials; ensure regulatory and payer alignment.

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

Epic Welcome

Epic Referrals

Epic Real-Time Eligibility (RTE)

Revenue Cycle HB/Resolute Hospital Billing

Resolute PB

Epic Claims

Epic Charge Router

Epic Charge Review

Epic HIM

Epic Identity

Epic Enterprise Coding

Epic Payment Posting

Epic Managed Care

Epic Contract Management

Epic SlicerDicer

Epic Reporting Workbench

Epic Radar Dashboards

Job description

Job Summary

At MaineGeneral Health, we're committed to delivering an exceptional patient experience—from scheduling an appointment through final payment. We're seeking Epic Analysts – Revenue Cycle & Access to join our Information Technology team and help optimize Epic applications that support patient access, registration, scheduling, billing, coding, claims management, and revenue cycle operations. If you're passionate about healthcare technology, process improvement, and delivering solutions that strengthen financial performance while improving the patient experience, we'd love to have you on our team.

Job Description

Epic Analysts partner with operational leaders, Patient Access, Revenue Cycle, Finance, Coding, and Clinical departments to analyze workflows, configure Epic applications, implement enhancements, and provide ongoing application support. This role ensures Epic solutions support efficient operations, regulatory compliance, and a seamless financial experience for patients and staff.

Epic Roles Available

• Patient Access
• Epic Cadence (Scheduling)
• Epic Prelude (Registration)
• Epic Grand Central (ADT)
• Epic Welcome
• Epic Referrals
• Epic Real-Time Eligibility (RTE)
• Revenue Cycle Epic Resolute Hospital Billing (HB)
• Epic Resolute Professional Billing (PB)
• Epic Claims
• Epic Charge Router
• Epic Charge Review
• Epic HIM
• Epic Identity
• Epic Enterprise Coding
• Epic Payment Posting
• Epic Managed Care
• Epic Contract Management
• Patient Financial Experience Epic MyChart Billing
• Epic Estimates
• Epic Patient Financial Experience
• Epic Financial Assistance Reporting & Revenue Cycle Tools
• Epic Cogito
• Epic SlicerDicer
• Epic Reporting Workbench
• Epic Radar Dashboards

What You'll Do

Partner with Patient Access, Revenue Cycle, Finance, Coding, and operational leaders to improve workflows and optimize Epic functionality. Configure, build, test, and implement Epic application enhancements. Analyze business processes and recommend technology solutions that improve operational efficiency and financial performance. Troubleshoot application issues and provide ongoing production support. Participate in Epic upgrades, optimization initiatives, and new application implementations. Develop workflow documentation, testing plans, training materials, and system specifications. Ensure Epic configurations support regulatory compliance, payer requirements, and organizational policies. Collaborate with interdisciplinary teams to improve scheduling, registration, billing, coding, claims management, and patient financial workflows.

Qualifications

As part of the selection process, candidates will be required to complete the Epic Sphinx Assessment. Assessment results will be considered alongside relevant experience, interview performance, and organizational needs as part of a holistic evaluation process. *Required Epic certification required within 12 months of hire* (domestic travel required to obtain certification). Experience supporting healthcare applications, patient access, revenue cycle, finance, or healthcare operations. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and collaboration abilities. Preferred Bachelor's degree in Information Technology, Healthcare Administration, Business, Finance, or a related field (or equivalent combination of education and experience). *Employees hired into this role as part of the initial Epic implementation may be hired prior to obtaining Epic certification and will complete required certification through organization-sponsored Epic training.

Compensation Information

$64,501 - $173,264 The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations.

Scheduled Weekly Hours

40

Job Exempt

Yes

Benefits

• Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
• Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
• Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer

MaineGeneral participates in E-Verify.

Equal Opportunity Employer M/F/Vet/Disability

Assistive technologies are available.

EEO

EEO is Law