Epic Analyst – Inpatient Clinical

MaineGeneral Medical Center; Augusta (ME); On-site; USD 65,000 - 173,000; Full time

Benefits offered by this job

Physical Wellness

Dental and Vision

Tuition Reimbursement

PayActiv access

401(k) with company match

Career mobility

Job summary

MaineGeneral Health in Maine is seeking Epic Analysts – Inpatient Clinical to join our Information Technology team and optimize Epic applications that support nurses, physicians, pharmacists, and interdisciplinary care teams throughout the inpatient care continuum.

You will analyze inpatient clinical workflows, configure, build, test, and implement Epic enhancements, support clinical departments through issue resolution, participate in upgrades, and develop workflow documentation and end‑user

Qualifications

• Epic Sphinx Assessment required during selection process.
• Epic certification required within 12 months of hire (domestic travel to obtain certification).
• Experience supporting healthcare applications or inpatient clinical operations.
• Strong analytical, troubleshooting, and communication skills.
• Ability to collaborate with multidisciplinary clinical and operational teams.

Responsibilities

• Analyze inpatient clinical workflows and collaborate with stakeholders to improve operational efficiency and patient care.
• Configure, build, test, and implement Epic application enhancements.
• Support clinical departments through issue resolution, optimization initiatives, and system maintenance.
• Participate in Epic upgrades, new feature implementations, and integrated testing.
• Develop workflow documentation, system specifications, and end‑user training materials.

Skills

Analytical skills

Troubleshooting

Communication skills

Education

Bachelor's degree in IT or related field

Tools

Epic Willow

Epic ClinDoc

Epic Orders

Epic OpTime

Epic Anesthesia

Job description

Job Summary

At MaineGeneral Health, we're committed to leveraging technology to improve patient outcomes and support exceptional clinical care. We're seeking Epic Analysts – Inpatient Clinical to join our Information Technology team and help optimize Epic applications that support nurses, physicians, pharmacists, and interdisciplinary care teams throughout the inpatient care continuum. This is an exciting opportunity for experienced Epic analysts and healthcare IT professionals who are passionate about improving clinical workflows through technology while collaborating with caregivers across our health system.

Job Description

Epic Analysts partner with clinical leaders, physicians, nurses, pharmacy, ancillary departments, and IT teams to design, configure, implement, maintain, and optimize Epic applications supporting inpatient clinical operations. This role is responsible for ensuring Epic solutions align with organizational goals, enhance patient safety, and improve clinician efficiency.

Epic Roles Available

We are currently seeking analysts with experience or interest in one or more of the following Epic applications:

• Epic Willow
• Epic Beacon
• Epic ClinDoc
• Epic Stork
• Epic ASAP (Emergency Department)
• Epic Orders
• Epic Order Transmittal
• Epic Clinical Case Management
• Epic Bugsy (Infection Prevention)
• Epic Behavioral Health
• Epic Secure Chat
• Epic Rover
• Epic Haiku
• Epic Canto
• Epic Dorothy (Home Care)
• Epic Hospice
• Epic Cupid (Cardiology)
• Epic OpTime
• Epic Anesthesia

What You'll Do

Analyze inpatient clinical workflows and collaborate with stakeholders to improve operational efficiency and patient care. Configure, build, test, and implement Epic application enhancements. Support clinical departments through issue resolution, optimization initiatives, and system maintenance. Participate in Epic upgrades, new feature implementations, and integrated testing. Develop workflow documentation, system specifications, and end‑user training materials. Collaborate with physicians, nursing leadership, pharmacy, ancillary departments, and project teams to deliver effective technology solutions. Monitor system performance and recommend improvements based on user feedback and organizational priorities. Ensure application configurations comply with regulatory standards, organizational policies, and Epic best practices.

Qualifications

• As part of the selection process, candidates will be required to complete the Epic Sphinx Assessment. Assessment results will be considered alongside relevant experience, interview performance, and organizational needs as part of a holistic evaluation process.
• Required Epic certification required within 12 months of hire* (domestic travel required to obtain certification).
• Experience supporting healthcare applications or inpatient clinical operations.
• Strong analytical, troubleshooting, and communication skills.
• Ability to effectively collaborate with multidisciplinary clinical and operational teams.
• Preferred Bachelor's degree in Information Technology, Nursing, Healthcare Administration, Clinical Informatics, or a related field (or equivalent combination of education and experience).
• *Employees hired into this role as part of the initial Epic implementation may be hired prior to obtaining Epic certification and will complete required certification through organization‑sponsored Epic training.

Compensation Information

$64,501 - $173,264

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations.

Scheduled Weekly Hours: 40

Job Exempt: Yes

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

• Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
• Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
• Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company‑matching contributions plus another 2% in the 401(a) retirement income plan.
• Insurance Coverage: Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short‑term and long‑term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
• Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership‑supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
• Assistive technologies are available.

Equal Opportunity Employer

Equal Opportunity Employer M/F/Vet/Disability

Assistive technologies are available.

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