Epic Analyst - Professional Billing

University of Miami; Miami (FL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition remission

Job summary

The University of Miami seeks an Epic Analyst - Professional Billing to support and enhance their application processes within the healthcare IT realm. This full-time role includes core responsibilities such as application support, user issue resolution, and testing phases, suited for candidates with relevant experience in billing operations. Offering competitive salaries and benefits, this position plays a pivotal role in ensuring optimal clinical workflow and application efficiency.

Qualifications

• Minimum 3 years of relevant experience.
• Experience with Resolute Professional Billing and Single Billing Office.
• Ability to develop interpersonal relationships.

Responsibilities

• Serve as a support contact for application end-users and resolve issues.
• Design, develop, implement, and maintain the application.
• Analyze information technology in clinical work processes.

Skills

Problem-solving

Critical thinking

Effective communication

Dependability

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office Suite

Job description

Join to apply for the Epic Analyst - Professional Billing role at University of Miami.

The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Analyst - Professional Billing.

Core Responsibilities:

• Serve as a support contact for application end-users, identify issues, and resolve them.
• Design, develop, implement, and maintain the application.
• Support all phases of testing and document workflow design.
• Analyze information technology in clinical work processes and validate impacts.
• Provide day-to-day application support, evaluate and resolve service tickets, implement changes, and retrieve data.
• Collaborate with trainers on application changes and develop documentation and training strategies.
• Assist with analyzing the impact of information technology in clinical workflows.
• Participate in on-call rotations and support.
• Attend and participate in committees.
• Maintain communication with team members and participate in project meetings.
• Review project status with leadership.
• Learn about UHealth’s policies, procedures, and operations.
• Adhere to policies and safeguard assets.

Department Specific Functions:

• Understanding of revenue cycle management or billing operations experience.
• Travel during go-lives, conferences, and meetings.
• Proficiency in Microsoft Office Suite.
• Strong problem-solving skills.
• Dependability and ownership of work.
• Critical thinking abilities.

This list is not exhaustive and may include additional duties.

Core Qualifications:

• Bachelor’s degree in a relevant field.
• Experience with Resolute Professional Billing and Single Billing Office.
• Minimum 3 years of relevant experience.
• Effective communication skills.
• Ability to develop interpersonal relationships.
• Problem recognition and resolution skills.
• Leadership and training abilities.
• Proficiency in Microsoft Office.
• Alignment with the University’s core values.

The University offers competitive salaries and benefits, including medical, dental, and tuition remission. The role is full-time, staff position with a pay grade of H13, at a mid-senior level.