Epic Analyst II

Salem Health; Salem (OR); On-site; USD 90,000 - 120,000; Full time

Job summary

Salem Health is seeking an Epic Analyst II on the MAPS team at Salem Hospital in Salem, Oregon. You will partner with clinical, operational, and technical teams to analyze, design, implement, and optimize Epic applications that improve workflows, enhance the user experience, and support organizational goals.

You will leverage your Epic expertise to solve complex challenges, lead portions of projects, and serve as a trusted resource for colleagues while helping ensure the reliability, stability,

Qualifications

• Bachelor’s degree in Instructional Design, Education, or Health care, or equivalent experience.
• EPIC Accreditation or Certification in MyChart.
• Minimum one year of Epic Certification with current NVT.
• Epic AMB certification required within six months of hire.
• Minimum two years of Epic related experience.

Responsibilities

• Analyze, design, build, test, implement, troubleshoot, and maintain Epic applications.
• Collaborate with physicians, clinicians, operational leaders, vendors, and IT teams.
• Investigate and resolve complex production issues beyond Tier I support.
• Develop, document, and implement Epic configuration changes and change management.
• Participate in projects and process-improvement initiatives as a SME.

Education

Bachelor’s degree in Instructional Design, Education, or Health care

Tools

EPIC Accreditation or Certification in MyChart

Epic Certification with current NVT

Epic AMB certification

Job description

Location: Salem Hospital, 890 Oak Street SE, Salem, Oregon 97301
Department: Information Services
Position Type: Full Time, 40 hours/week, Exempt
Schedule: 8:00 am - 5:00 pm, Monday - Friday

Your role with us

As an epic analyst II on the MAPS team, you'll play a vital role in advancing the technology that supports exceptional patient care across Salem Health. In this role, you'll partner with clinical, operational, and technical teams to analyze, design, implement, and optimize Epic applications that improve workflows, enhance the user experience, and support organizational goals. You'll leverage your Epic expertise to solve complex challenges, lead portions of projects, and serve as a trusted resource for colleagues while helping ensure the reliability, stability, and continuous improvement of our electronic health record systems.

What you'll do

• Analyze, design, build, test, implement, troubleshoot, and maintain Epic applications to support clinical and operational workflows across Salem Health.
• Collaborate with physicians, clinicians, operational leaders, vendors, and IT teams to develop high-quality Epic solutions that align with organizational strategy, vendor best practices, and user needs.
• Investigate and resolve complex production issues that extend beyond Tier I support, ensuring timely resolution while maintaining system integrity and performance.
• Develop, document, and implement Epic configuration changes using established build standards, documentation requirements, and change management processes to promote consistency and system stability.
• Participate in projects, cross-functional teams, committees, and process improvement initiatives as a subject matter expert, contributing technical expertise and recommendations throughout the project lifecycle.

Required qualifications

• Bachelor’s degree in Instructional Design, Education, or Health care; Or eight years of related work experience; Or an equivalent combination of education and experience where each year of education equates to two years of experience.
• EPIC Accreditation or Certification in MyChart.
• Minimum one year of Epic Certification with current NVT.
• Epic AMB certification required within six months of date of hire or moving into this position.
• Minimum two years of Epic related experience.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations, and professional growth.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection, and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity, and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].