Epic Ambulatory Principal Trainer

Healthcare IT Leaders; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Healthcare IT Leaders, LLC is seeking an experienced Epic Ambulatory Principal Trainer to support a six-month Epic implementation and training engagement. The ideal candidate brings strong Epic Ambulatory expertise, hands-on training and the ability to translate complex clinical requirements into effective training and digital learning solutions.

The Principal Trainer will develop and deliver training, support MST Build, create e-learning content, and partner with clinical, business, and

Qualifications

• Proven experience as an Epic Ambulatory Principal Trainer.
• Epic certification is required.
• TED 305 certification is required.
• Hands-on MST Build experience.
• Strong track record creating engaging e-learning and digital training content.
• 2–5 years of Epic EMR/clinical applications experience.
• Excellent requirements analysis and documentation skills.
• Able to translate complex clinical/business needs into training artifacts.

Responsibilities

• Act as Principal Trainer for Epic Ambulatory, driving strategy, curriculum and end-user readiness.
• Create and maintain training materials (e-learning, digital content, ILT, job aids).
• Provide hands-on MST Build support and validate Epic workflows in training environments.
• Capture business/functional/technical requirements and translate into training solutions.
• Document processes using models and diagrams for stakeholder alignment.
• Collaborate with clinical, operational and IT teams to align training with workflows.
• Support testing, validation, issue resolution and go-live readiness.
• Communicate complex concepts clearly to clinicians and leaders.
• Contribute to full lifecycle Epic implementations from discovery to post-production support.
• Travel to onsite activities as needed.

Skills

Epic Ambulatory

Training & facilitation

Curriculum development

e-learning content

MST Build

Requirements analysis

Stakeholder management

Public speaking

Education

Epic certification

TED 305 certification

Tools

Epic Systems

Job description

• Position Title: Epic Ambulatory Principal Trainer

Senior Consultant Advisor, EMR Neika Powell is recruiting this position.

We are seeking an experienced Epic Ambulatory Principal Trainer to support a six-month Epic implementation and training engagement. The ideal candidate will bring strong Epic Ambulatory expertise, hands‑on training and build experience, and the ability to translate complex clinical and business requirements into effective training and digital learning solutions.

The Principal Trainer will play a key role in developing and delivering training, supporting MST build, creating e-learning and digital content, and partnering with clinical, business, and technical stakeholders throughout the implementation lifecycle.

Contract Duration: 6 Months

Start Date: ASAP

Work Arrangement: Approximately 80% Remote / Up to 20% Onsite Travel

Key Responsibilities

• Serve as a Principal Trainer for Epic Ambulatory, supporting training strategy, curriculum development, delivery, and end‑user readiness.


• Develop and maintain training materials, including e-learning, digital content, instructor‑led training, job aids, workflows, and supporting documentation.


• Provide hands‑on support for MST Build, ensuring training environments and content accurately reflect configured Epic workflows.


• Conduct requirements gathering and analyze business, functional, and technical requirements to translate organizational needs into effective Epic solutions and training programs.


• Document requirements and workflows using process models, data models, flowcharts, workflow diagrams, and other appropriate documentation.


• Collaborate with clinical, operational, application, and technical teams to ensure training aligns with organizational workflows and Epic functionality.


• Support testing, validation, issue resolution, and implementation readiness activities.


• Communicate complex technical and clinical concepts clearly to diverse audiences, including clinicians, operational leaders, application teams, and end users.


• Contribute to full life‑cycle Epic implementations, including discovery, design, build, testing, training, go‑live, and post‑production support.


• Travel onsite, as needed, for key implementation, training, testing, and go‑live activities.

Qualifications:

• Proven experience as an Epic Ambulatory Principal Trainer.


• Current Epic certification required.


• TED 305 certification required.


• Hands‑on MST Build experience.


• Strong experience developing e-learning and digital training content.


• 2–5 years of Epic EMR and/or clinical applications experience.


• Strong business, functional, and technical requirements analysis and documentation skills.


• Ability to communicate requirements through process models, data models, flowcharts, workflow documentation, and related artifacts.


• Strong communication, presentation, facilitation, and stakeholder management skills.

Preferred Qualifications

• Experience supporting at least two full life‑cycle Epic implementations.


• Clinical background or direct experience working within clinical environments.


• Experience supporting Epic Ambulatory implementations in complex healthcare organizations.


• Experience with testing, workflow validation, end‑user readiness, and go‑live support.


• Ability to work independently while effectively collaborating with cross‑functional implementation teams.

Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.