Epic Acute Clinic Application Manager

Salinas Valley Health; Salinas (CA); On-site; USD 105,000 - 131,000; Full time

Job summary

Salinas Valley Health seeks an Epic Manager to lead Epic EHR applications across inpatient/outpatient settings. Under the Director of Enterprise Informatics, you will manage implementation projects, coordinate builds, testing, training, and upgrades, and serve as primary super user for Epic systems at SVHMC and SVHC.

You will collaborate with SVH IT, develop training curricula, ensure HIPAA-compliant processes, and support population health initiatives.

Qualifications

• Bachelor’s degree required with healthcare leadership experience.
• Epic Certification (or Accreditation) required in EpicCare Inpatient Orders or EpicCare Inpatient Clinical Documentation.
• Two years’ healthcare leadership experience and four years in a healthcare clinical environment.
• Knowledge of HIPAA standards and patient care workflows.

Responsibilities

• Lead Epic EHR and PM system implementations and upgrades.
• Coordinate discovery, build, testing, validation and training activities.
• Act as primary super user and provide guidance for Epic applications.
• Develop training curricula and end-user education across SVHMC/SVHC.
• Ensure compliance with HIPAA and support population health initiatives.

Skills

Leadership

Project management

Training

Education

Bachelor’s degree

Tools

Epic EHR

EpicCare Inpatient

PM Systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Department:EPIC AcuteUnder the direction of the Director of Enterprise Informatics, the Epic Manager is responsible for leadership of the Epic Electronic Health Record (EHR) Applications in which they have been assigned. The Epic Manager will play a key role in executing executive leadership’s strategies through project management of the EHR system implementations, maintenance, training nurses, physicians and other inpatient/outpatient staff on system functionality, building system tables and design, testing system upgrades, and providing pre and post-implementation training. The Epic Manager will have responsibility for implementing the organization’s strategic plan to inpatient and ambulatory medical informatics projects, serving as a resource for SVHMC, SVHC and community physician practices on topics relevant to EHRs and any emerging regulatory requirements that relate to their effective use.This position oversees the following applications:EpicCare Inpatient Orders ApplicationEpicCare Inpatient Clinical Documentation ApplicationEpic ASAP ED ApplicationEpic OpTime ApplicationEpic Anesthesia ApplicationEpic Lumens Endoscopy ApplicationPrimary Duties:Serves as the lead for Epic EHR and/or PM system implementations.Responsible for coordinating and oversight of Epic application support.Serves as the primary super user for Epic software applications.Provides guidance, organization and support for various Epic EHR and third-party application implementations at SVHMC and SVHC.Provides leadership and supervision regarding departmental performance by completing evaluations, maintaining staff competency and development, adequate staffing, and assures all work in specified areas is completed while maintaining a high level of quality.Is a role model for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity.Supervises the operational workflow to ensure the department’s role and function in the organization supports the delivery of the highest possible standard of patient care, and customer service for staff and visitors within the available resources.Serves a key role in implementing new information systems by mastering the technical and operational components of the system in order to educate and train users.Oversee all facets of Epic projects, including but not limited to discovery sessions, project build, testing and validation, training and optimization.Works in collaboration with SVH IT. Assists with system upgrades, including build, testing and validation.Assists with the development and coordination of Epic EHR and PM software applications training curriculum for end-users.Provides data analysis and report generation as requested and supports population health initiatives.Works with population health leads to build out regulatory changes that will affect EHR and PM workflows.Responsibility for maintaining processes and procedures compliant with HIPAA standards.Assists with departmental accounts receivable, ensuring accuracy of charges to clinics for EHR and PM services provided. Assists with maintaining up to date financial records and budgetary information related to projects.Participates in organizational committees and initiatives, incorporating system solutions and development activities, to assists other departments and affiliates with software applications implementations.Support Change Management, Change Control, Project Management and other key department initiatives while leveraging departmental and Epic tools to stay organized (OneNote, FreshService, Epic CMT, Orion, Nova, Sherlock)Performs other duties as assigned.Job Requirements:Education: Bachelor’s degree required.Licensure: Epic Certification (or Accreditation) required in one of the following applications: EpicCare Inpatient Orders, EpicCare Inpatient Clinical Documentation. New hires and transfers have 45 days after Epic training to complete required Epic Certification/Accreditation. Training and certification timeline must be completed with 90 days of employment. Nursing Licensure Preferred.Experience: Two (2) years’ healthcare leadership experience required. Four (4) years’ experience in a healthcare related clinical environment with a focus on clinical information systems. Working knowledge of the process and delivery of patient care services in an acute care facility and office practice environment. Understanding of the supporting activities in clinical services, ancillary departments, financial services, medical records, utilization review, quality assurance, the admitting/registration functions, and billing and collections.Pay Range: The hourly rate for this position is $76.07 - $95.08. The range displayed on this job posting reflects the target for new hire salaries for this positionJob Specifications: Union: Non-Affiliated Work Shift: Day Shift FTE: 1.0 Scheduled Hours: 40If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!