ENVIRONMENTAL SVCS. SUPERVISOR

Carilion Clinic

Roanoke (VA)

On-site

USD 28,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Medical Benefits

Pension Plan

Paid Time Off

Employee Wellness Programs

Job summary

Carilion Clinic seeks an Environmental Services Supervisor to oversee daily operations, ensuring safety, quality, and effective customer service in a fast-paced healthcare environment. The role requires coordinating staffing, directing personnel, and maintaining compliance with organizational policies.

You will drive performance metrics, participate in budgeting, and support staff development while traveling to other locations as needed and assisting with emergency response.

Qualifications

Education requirement: High school diploma or equivalent.
Experience requirement: 3 years in lead or supervisory role in Environmental Services.
Licensure/certification: HAZWOPER or hazardous materials awareness training.
Other qualifications: strong communication, budgeting, and performance management skills.

Responsibilities

Supervises daily Environmental Services operations, including staffing, scheduling, and workflow.
Provides direction, coaching, and performance feedback to employees.
Monitors cleanliness, service frequencies, productivity, and bed-tracking metrics.

Skills

Leadership

Communication

Budgeting & reporting

Staff management

Problem solving

Education

High school diploma or equivalent

Job description

Job Title: ENVIRONMENTAL SVCS. SUPERVISOR

Description

Employment Status:

Full time

Shift:

Any Day, Any Shift (United States of America)

Facility:

2900 Lamb Cir - Christiansburg CP02 Carilion Medical Center.

Requisition Number:

R160759 ENVIRONMENTAL SVCS. SUPERVISOR (Open)

How You'll Help Transform Healthcare:

The Environmental Services Supervisor supervises and coordinates the daily activities of Environmental Services within an assigned area. Ensures services meet established safety, quality, infection prevention, productivity, and customer service standards.

Supervises daily operations within an assigned area, including staffing, scheduling, work assignments, workflow, meetings, special events, and service priorities.
Provides employees with direction, coaching, technical assistance, and performance feedback.
Conducts inspections and monitors cleanliness, service frequencies, productivity, bed-tracking performance, and other operational measures to ensure established standards are met.
Identifies service or workflow concerns and recommends process improvements to management.
Serves as a liaison between Environmental Services and department leaders, patients, families, visitors, and other customers.
Responds to service requests, addresses complaints, and resolves conflicts involving internal and external customers.
Promotes and reinforces organizational customer service expectations through role modeling, employee education, and regular communication with assigned departments.
Participates in recruiting, selecting, orienting, and training employees.
Addresses employee performance and conduct concerns, documents improvement plans, and participates in disciplinary actions and performance evaluations in collaboration with management.
Ensures compliance with organizational and departmental policies related to quality, safety, infection prevention, environmental standards, confidentiality, and employee conduct.
Reviews and completes timekeeping entries and related payroll documentation for management approval.
Maintains supplies, equipment, replacement parts, and service or instruction manuals necessary to support operations.
Provides input into departmental financial and budgetary planning and assists with effective resource management.
Coordinates special projects and participates in committees, leadership development, and other professional development activities.
Performs Environmental Services duties as needed to support staffing needs and ensure cleanliness and customer service standards are maintained.
Directs assigned departmental hazardous materials response activities during emergencies or incidents.
Travels to other work locations and may operate organizational vehicles when responding to hazardous materials incidents.
Serves as designated emergency personnel during emergency weather conditions.

What We Require:

Education: High school diploma or equivalent required.

Experience: 3 years of lead or supervisory experience required in Environmental Services.

Licensure, Certification, and/or Registration: HAZWOPER or hazardous materials awareness-level training required and must be maintained in accordance with organizational and regulatory requirements.

Other Minimum Qualifications: Effective oral and written communication skills required. Ability to perform arithmetic calculations, maintain work records, prepare reports, assist with budgeting, and requisition supplies required. Demonstrated leadership, team-building, employee development, conflict resolution, and performance management skills required. Ability to direct the work of others and address employee performance or conduct concerns. Ability to travel to other work locations and operate an organizational vehicle as required. Must be able to work in a fast-paced environment with changing priorities.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range: $20.10 - $28.14

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter: DEIDRE WILKES

Recruiter Email: dawilkes@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-beingat Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion: