Environmental Services Supervisor LLH

Riverside Health; Newport News (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

A healthcare organization is seeking an Environmental Services Supervisor in Newport News, Virginia. The role involves supervising staff, ensuring quality and infection control, coordinating productivity, and promoting customer service excellence. Ideal candidates will have housekeeping supervisory experience and a high school diploma. This is a full-time position with a mid-senior level requirement.

Qualifications

• 1 year supervisory experience in housekeeping preferred.
• 1 year housekeeping experience required.
• Certified Healthcare Environmental Services Technician (CHEST) preferred.

Responsibilities

• Conduct daily inspections to ensure quality and infection control measures are met.
• Coordinate staffing to maximize efficient, cost-effective productivity.
• Collaborate with medical staff to meet needs of residents and customers.

Skills

Supervisory skills

Customer service

Quality control

Education

High School Diploma or GED

Job description

Environmental Services Supervisor LLH – Riverside Health

Works under the supervision of the Director of Environmental Services. The Supervisor schedules work, evaluates performance, resolves employee complaints, ensures quality and productivity, maintains department morale, fosters relationships with medical staff, and enforces policies and procedures. The Supervisor also performs duties as needed for other team members in the department.

What You Will Do

• Conduct inspections daily to ensure quality and infection control measures are met, forwarding appropriate documentation to the department Director.
• Coordinate staffing to maximize efficient, cost‑effective productivity.
• Demonstrate responsiveness by role‑modeling customer service behaviors and ensuring the team addresses suggestions and concerns from residents, visitors, personnel, medical staff, and leadership.
• Collaborate with medical staff to meet the needs of residents and customers.
• Show positive customer service behaviors, striving to meet or exceed facility demands with flexibility and urgency to create a service‑excellence experience.
• Supervise staff to ensure policies and procedures safeguard participants; educate on body mechanics, hazardous materials handling, and standard precautions; maintain a safe work area.
• Ensure employees demonstrate an acceptable level of competence, resulting in high‑quality work performance.

Qualifications

Education

• High School Diploma or GED (Required)

Experience

• 1 year supervisory experience in Housekeeping (Preferred)
• 1 year housekeeping experience (Required)

Licenses and Certifications

• Certified Healthcare Environmental Services Technician (CHEST) – AHA (Preferred)

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Other

Industries

• Hospitals and Health Care

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.