Environmental Services Supervisor - Guest Experience Leader

Mystic Lake & Little Six Casino; Prior Lake (MN); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive weekly pay

Comprehensive benefits package

Tuition reimbursement

Free uniforms and free uniformCleaning

Paid time off

Onsite medical clinics

Resumo da oferta

Mystic Lake & Little Six Casino in Prior Lake, MN is seeking an Environmental Services Area Supervisor to direct and supervise custodial teams across gaming and public areas. You will ensure cleaning standards, safety, and guest satisfaction while coordinating staff for events and daily tasks.

The role requires at least two years of supervisory or maintenance experience, knowledge of HAZCOM and blood-borne pathogens, and a valid driver’s license.

Qualificações

• Must be 18 years of age or older.
• High school graduate or GED.
• Two years specialized supervisor experience or two years building maintenance experience.
• Knowledge of HAZCOM and blood-borne pathogens.
• Beginning experience with word-processing, spreadsheets, presentation, electronic mail software.
• Valid driver’s license may be required with a good driving record

Responsabilidades

• Prepares, directs and supervises team assignments for the cleaning of enterprise facilities.
• Inspects all gaming zones, public areas, team member areas, and enterprise facilities according to written Guest Service and department cleaning service standards.
• Ensures optimum guest service delivery and positive guest interaction.
• Ensures that enterprise and department policies and procedures are being followed by team members (cleaning service standards, appearance/grooming, personal conduct standards, guest service standards, safety, etc.).
• Coordinates team members to accomplish requested additional cleaning tasks (i.e. banquets, casino promotions, construction, guest requests, etc.). Supervises the wardrobe distribution function at LSC.
• Participates in the performance appraisal process, performs disciplinary actions, and is involved with terminations. Interviews, recommends hires and promotion of team members.
• This includes team member development to achieve a positive team member environment and job satisfaction.
• Supervises and assigns MaintiMizer and online maintenance work orders.
• Inspects storage areas, chemical closets, and inventory to ensure compliance with pre-determined levels and safety policies are being met.
• Supervises team members programs (team member incentives, mentor program, dailyattendance program).

Conhecimentos

Supervisory experience

Guest service focus

Team leadership

Formação académica

High school diploma or GED

Ferramentas

Word processing

Spreadsheets

Presentation software

Email software

Descrição da oferta de emprego

Mystic Lake & Little Six Casino in Prior Lake, MN is seeking an Environmental Services Area Supervisor to direct and supervise custodial teams across gaming and public areas. You will ensure cleaning standards, safety, and guest satisfaction while coordinating staff for events and daily tasks.

The role requires at least two years of supervisory or maintenance experience, knowledge of HAZCOM and blood-borne pathogens, and a valid driver’s license.