Overview
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.
Who You Are
You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.
What We Offer
HCSG offers a comprehensive array of benefits to support our associates and their family’s health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.
- Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.
- Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
- Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
- Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
- Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
- Paid - Holidays and Vacation for eligible employees.
- No More Waiting for Payday - Early access to a portion of your earnings anytime through PNC EarnedIt.
- Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
- Nationwide Opportunities - Transfers are available Nationwide -- great for active Military and Family!
Keeping You Safe
- The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.
- Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.
- COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and/or our Customers.
Position Summary
Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately sixteen (16) weeks. The program focuses on different aspects of managing your own account, including:
- General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.
- Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements.
- Policies & Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met.
- Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.
- Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards.
- Leadership - Learn to effectively handle managerial responsibilities, including payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.
- Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
- Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions.
- Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule.
- Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
- Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
Qualifications
- Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
- A high school diploma or equivalent required.
- Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
- Must be able to be at work as scheduled and on time.
- Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
- Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
- Must live in the service area.
HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.
HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities.