Environmental Services - Manager in Training

Healthcare Services Group Inc.; Beaverton (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a driven Manager-In-Training to join their dynamic team. This exciting program offers hands-on and computer-based training over 16 weeks, focusing on leadership development, quality control, and customer service excellence. You will learn to manage housekeeping operations, ensuring safety and quality standards are met while positively impacting the community. If you are passionate about service and eager to grow in a supportive environment, this opportunity is perfect for you.

Qualifications

• Positive attitude and ability to follow instructions.
• Leadership skills to accomplish responsibilities independently.
• Basic computer skills for record maintenance and reporting.

Responsibilities

• Manage training and quality control of housekeeping staff.
• Ensure compliance with safety and quality standards.
• Maintain records of income, supplies, and personnel.

Skills

Leadership Skills

Customer Service

Basic Computer Skills

Ability to Follow Instructions

Time Management

Education

High School Diploma or Equivalent

Tools

Industrial Cleaning Equipment

Job description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

Position Summary

Our exciting Manager-In-Training (MIT) program gives you the opportunity to learn and grow at an established company with over 45 years of experience. As our newest associate, you’ll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately sixteen (16) weeks. The program focuses on different aspects of managing your own account, including:

• General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment.
• Leadership Development - Assists in training, quality control, and in-servicing of staff according to policies and procedures and federal/state requirements.
• Policies & Procedures - Learn to provide leadership, support, and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met, including following current applicable federal, state, and local standards, in line with our established policies and procedures to ensure that quality housekeeping services are provided at all times.
• Reporting - Train in maintaining records of income and expenditures, supplies, personnel, and equipment in report format to be delivered to HCSG and Facility management.
• Training - Learning to be responsible for all training, quality control and in-servicing staff to meet HCSG standards is an essential part of the Manager’s responsibility and includes touring various areas at the facility several times per day to assess work quality using QCIs for documentation purposes.
• Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.
• Communication - Effectively communicate all directives from client managers, building occupants, and administrators to HCSG staff.
• Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Reporting equipment/cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times. Follow proper reporting, isolation, and handwashing procedures/techniques.
• Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule. Respond to the paging system in a timely and appropriate manner.
• Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
• Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
• A high school diploma or equivalent required.
• Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.