ENVIRONMENTAL SERVICES MANAGER, HOSPITAL

Compass Group USA; Birmingham (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Personal Leave

Shopping Program

Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Compass Group USA’s TouchPoint is seeking an Environmental Services Manager to lead the EVS department in a 362-bed acute care hospital, ensuring a clean, safe, and welcoming environment for patients, visitors, and staff.

The role involves coaching frontline staff, managing scheduling, ensuring regulatory compliance, and driving quality improvements across environmental services and patient care areas.

Qualifications

• Four (4) years of experience in environmental services, housekeeping, facilities support, hospitality services, or a related field.
• One or more years of supervisory or management experience, preferably in a healthcare environment.
• Strong leadership skills with the ability to motivate, develop, and engage diverse teams.
• Excellent verbal and written communication skills.
• Strong problem-solving, decision-making, and conflict-resolution abilities.
• Ability to manage multiple priorities and perform effectively in a fast-paced healthcare environment.

Responsibilities

• Oversee daily housekeeping and environmental services operations to maintain a clean, safe, and sanitary healthcare environment
• Ensure assigned areas consistently meet hospital, regulatory, and infection prevention standards
• Participate in recruiting, interviewing, hiring, onboarding, and retention of EVS team members
• Assist with staff scheduling and daily workforce planning to ensure appropriate coverage and productivity
• Assign work areas, project responsibilities, and special cleaning assignments based on departmental priorities
• Plan, coordinate, and monitor periodic and project-based cleaning activities
• Provide ongoing coaching, training, recognition, and performance feedback to team members
• Lead by example in promoting exceptional customer service and responsiveness to patients, visitors, and hospital staff
• Participate in departmental meetings, leadership development programs, and ongoing training initiatives
• Support quality assurance, infection prevention, and continuous improvement programs throughout the facility
• Ensure the proper use, cleaning, maintenance, and accountability of departmental equipment and supplies
• Monitor compliance with safety procedures, including the proper handling and storage of chemicals and PPE
• Conduct routine inspections and audits to ensure cleanliness, safety, and regulatory compliance
• Assist frontline staff with cleaning responsibilities as needed to support operational requirements
• Support department budget goals through effective labor, supply, and equipment management
• Perform other duties as assigned

Skills

Leadership

Supervisory experience

Communication skills

Problem-solving

Time management

Budgeting principles

Tools

Microsoft Office

Job description

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TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

The Environmental Services (EVS) Manager is responsible for supporting the successful operation of the Environmental Services department within a 362-bed acute care hospital. This position provides leadership to frontline staff, ensures the highest standards of cleanliness and infection prevention, promotes employee engagement, and helps deliver a safe, clean, and welcoming environment for patients, visitors, and staff.

Key Responsibilities:

• Oversee daily housekeeping and environmental services operations to maintain a clean, safe, and sanitary healthcare environment
• Ensure assigned areas consistently meet hospital, regulatory, and infection prevention standards
• Participate in recruiting, interviewing, hiring, onboarding, and retention of EVS team members
• Assist with staff scheduling and daily workforce planning to ensure appropriate coverage and productivity
• Assign work areas, project responsibilities, and special cleaning assignments based on departmental priorities
• Plan, coordinate, and monitor periodic and project-based cleaning activities
• Provide ongoing coaching, training, recognition, and performance feedback to team members
• Lead by example in promoting exceptional customer service and responsiveness to patients, visitors, and hospital staff
• Participate in departmental meetings, leadership development programs, and ongoing training initiatives
• Support quality assurance, infection prevention, and continuous improvement programs throughout the facility
• Ensure the proper use, cleaning, maintenance, and accountability of departmental equipment and supplies
• Monitor compliance with safety procedures, including the proper handling and storage of chemicals and personal protective equipment (PPE)
• Conduct routine inspections and audits to ensure cleanliness, safety, and regulatory compliance
• Assist frontline staff with cleaning responsibilities as needed to support operational requirementsSupport department budget goals through effective labor, supply, and equipment management
• Perform other duties as assigned

Qualifications:

• Four (4) years of experience in environmental services, housekeeping, facilities support, hospitality services, or a related field
• One or more years of supervisory or management experience, preferably in a healthcare environment
• Strong leadership skills with the ability to motivate, develop, and engage diverse teams
• Demonstrated commitment to quality, customer service, and operational excellence
• Excellent verbal and written communication skills
• Strong problem-solving, decision-making, and conflict-resolution abilities
• Ability to manage multiple priorities and perform effectively in a fast-paced healthcare environment
• Understanding of budgeting principles, labor management, and expense control
• Highly organized with strong administrative and time-management skills
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and other web-based systems
• Certified Healthcare Environmental Services Technician (CHEST), Registered Executive Housekeeper (REH), or other relevant certification is preferred.

TouchPoint is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.